Originally Posted by ncdobson
I'm looking forward to receiving my 2 belts in a couple of weeks. Could you give a thumbnail sketch of the steps in the manufacturing process to help me understand why it takes a month between ordering the belts & their completion? I don't want to waste your time, but I'm curious about the artisan process.
Thank you very much,
I shan't bore you with too many details but the thing that takes the time is getting all the ingredients of the belts, or anything else, together with us at the right time to make the right belt. Each belt is made individually for its eventual owner, we don't batch make or make stock and fulfill orders from that and because we're a small bespoke makers we have a very finite amount of craftsman time. When you combine that with the fact that our ingredients largely come from other little niche outfits we need to put a lot of slack timewise into the sysytem so we can at least try and under promise and over deliver both on quality most importantly and on timeliness.
As to why we do it this way, in all honesty it's mostly because I feel it's the right way to do it. The best products are those made individually and it's much easier to make a good belt or anything else if you know the name of the person who's ultimately going to own and hopefully love it. From a more boring business perspective we couldn't offer the range of choices we do if we fulfilled orders from stock. Just the West End http://www.equusleather.co.uk/index.php/Belts/West-End-Bridle-Leather-Belt/flypage.tpl.html
belt all by it self is avalable in 5,832 possible combinations if my maths is right,even if you ignore Bakers leathers or bespoke options like custom hole spacing, contrast thread etc. Our waiting list gives us the ability to offer that amount of choice across quite a lot of products, I know in this day and age to some it seems really slow and I completely understand that it does seem slow to people, because nearly everyone else buys in and holds stock so is faster than us. I'd rather we kept making stuff what I possibly rather arrogantly think is the right way and loose a sale or two than be quicker and loose the soul of what we do though.
I hope that kind of answers the question. There are a couple of things I've written on the website that might also illuminate a bit about what we do http://www.equusleather.co.uk/index.php/Our-Heritage.html
Sorry for the long and probably rather dull rant, I'm somewhat of a slow manufacturing zealot..