I also bought wool blazer Tagliatore for my wife that was made of cloth that was not rinsed, it colored her other clothing in navy. (US)YOOX offered to pay for dry-cleaning.
I also bought Burberry Prorsum Trench that was fake.
All things were at no loss to me ,so I don't cry about it , more like amused and back it goes.
Member since Sept 2006 and definitely spend a fortune over the years.