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Made-to-measure suit not as requested (cuff buttons) - What to do? - Page 2

post #16 of 17
Err, how does the suit fit?

That is infinitely more important than whether the buttons kiss, touch, waterfal, copulate, etc. Even if you have a right to a refund, I would strongly consider keeping the suit if it fits well.
post #17 of 17
You have to understand it is MTM and you cannot get everything you want. If the house style or model you chose at this store doesn't have these features off the rack, you probably won't get them MTM. Of course you change certain styling things, slanted pockets, vents, etc etc etc. If you wanted 5 buttons on your cuff overlapping, and you had it made at Brooks Brothers, I'm pretty sure you're not getting them. Some stores are more lenient than others. Getting a solid black suit at Paul Stuart would honestly be a battle (trust me), and getting a single vent at Anderson & Sheppard on a suit would be...nearly impossible. It can be done though, I'll admit usually if you spend enough money.
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Styleforum › Forums › Men's Style › Classic Menswear › Made-to-measure suit not as requested (cuff buttons) - What to do?