Ahh, things are finally moving again. As for my fees, I'm going to go request a refund today. As per the Xpresspost information package:
The guarantee is based on the service provided from the time of pickup or acceptance of the Item by Canada Post to the time the delivery was first attempted. The guarantee does not apply in the case of delay or non-delivery caused by an event beyond the control of Canada Post, including, but not limited to, inclement weather, acts of God, epidemics, acts of terrorism, acts of war, flight delays or cancellations, riots, strikes, Customs or other regulatory authorities, or the act or default of the Customer. A claim for delay must be initiated by calling Canada Post’s Customer Relationship Network at 1.888.550.6333 or 1.800.267.1177, by email by visiting canadapost.ca (see “Contact Us”) or by visiting an authorized Canada Post outlet within thirty (30) Business Days from the expected delivery date according to the latest published Canada Post delivery standards. The Customer may be required to provide proof of the acceptance of the Item by Canada Post. Canada Post is the sole source of performance data for making calculations for payment. Refer to this Customer Guide, or visit canadapost.ca/deliverystandards for details on Delivery Standards I would consider a lockout that is something within Canada Post's control and as such, I'm thinking a refund is appropriate. Has anyone else had success?
