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THE OFFICIAL "streetwear" BALLER BOOT/SHOE THREAD ***700usd Min*** - Page 618

post #9256 of 13653

lots of fit pics here:

http://le-21eme.com/category/designers/

http://le-21eme.com/category/designers/guidi/

http://le-21eme.com/category/designers/carol-christian-poell/

 

and some other brands. augusta is missing from the list but can be spotted in some pics

post #9257 of 13653

Augusta is on the list too - http://le-21eme.com/category/designers/a1923/

post #9258 of 13653

was so upset that i everything i wanted from atelier was sold out that in a moment of madness, i seriously considered getting these mutant guidis as consolation

 

 

 

 

 

 

what have you done to me SF? :fu:

 

but srsly atelier online sales suck. i ask them if they have something in stock and they reply saying that  it is. i ask them to send me a paypal invoice 10 minutes after they sent their email and then they ignore me for a day and a half. then i send another inquiry through the website and some other CS person replies saying that it is out of stock. why did the first CS person not send my invoice and reserve my item?


Edited by kloss - 12/15/13 at 9:31pm
post #9259 of 13653
they are closing down, you can't have any expectations now
post #9260 of 13653
It's still not an excuse for shitty customer care. It really demonstrates that their initial care and responsiveness was not sincere at all. It's like - fuck those customers, they're not gonna be buying anything from us any more cos we'll be closed down so why even bother replying to them.
post #9261 of 13653
Well for every person ready to pay as soon as they receive an invoice, there's probably people who never end up actually paying while tying up an item. If they can sell it in person, they probably should (generally speaking) given their situation.
post #9262 of 13653

They could have given me a one hour chance to pay up before cancelling the invoice. They should not respond to emails if they have no intention of shipping. Why would they waste their time?

 

Face it: it was not an economically-minded store policy. It was simply an employee who did not follow through

post #9263 of 13653
Yeah they never responded to mine.foo.gif Probably better luck if you're a longstanding customer.
post #9264 of 13653

More like if you spam their inbox by inquiring on 10 items in rapid succession :spam:

Not that it helped in the end

post #9265 of 13653

I did manage to get one item from Atelier. But that said, their CS really needs work. If they are too busy to respond, fair enough. If they would rather sell to customers physically in the store, also good. But ignoring a paypal email just minutes after affirming available stock is something  else altogether. They did agree to sell me 2 items and put both on hold, but in the end I only got one-for which I am grateful, no doubt.

The point is, why bother to respond / promise to reserve if there arn't any plans to actually do it? Just say no, and nobody would be unhappy

post #9266 of 13653
Quote:
Originally Posted by Ariiam View Post

I did manage to get one item from Atelier. But that said, their CS really needs work.

yeah if they don't step up they're gonna go out of business
post #9267 of 13653
Quote:
Originally Posted by brad-t View Post

yeah if they don't step up they're gonna go out of business

well played brad, well played lol8[1].gif
post #9268 of 13653

 Got this pair

 

 

post #9269 of 13653
Yoox?
post #9270 of 13653

 Yea. Using a 20% coupon code. The second picture is from a Hong Kong store that sells it at almost a double price.

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