Originally Posted by NorCal_1
has anyone had recent experience with DHL shipping from Europe to the US
I know I've used them in the past with no issues re: duty or broker fees but haven't used them recently
and does telling the retailer to lower the insured price before shipment to <$200 take away all of this problem?
I do not have experience with your questions, but I do know that like all couriers, DHL fabricates illegitimate charges. I was looking to buy some things from a website that exclusively uses DHL for shipments to my country. I asked a CSR with the company how they arrived at the numbers listed on the Checkout page. He told me that DHL determines those charges. DHL's charge of "Duty and Taxes" for the items I was going to buy were $33; the Duty and Taxes that they have a legitimate right to charge on those same items would be less than $13.
"Duty" when courier companies say "duty," is not really
duty - instead, it's just an illegitimate charge that they fabricate, and they use the word "Duty" as a way to give a legitimate appearance to that scam charge.
The best solution is never to use couriers for any International shipments. Unlike couriers, government postal services are not scammers - using them is best.