or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Fedex Bill
New Posts  All Forums:Forum Nav:

Fedex Bill - Page 3

post #31 of 53
Quote:
Originally Posted by P. Bateman View Post

For those who have shipped via EMS, how long did it take for the tracking code to function? Shoes were shipped from Hungary on 7/8 and as of 7/12 my code still yields no information. Thanks.

Usually by the next day at the latest. Did you see the postal work scan the barcode? Once the package leaves the US and goes into a foreign countries postal system, it should still track. I think the postal workers forgot to scan the barcode. Once its delivered it will show tracking as delivered, this happened to me before.
post #32 of 53
i just got majorly screwed over by fedex today and when i looked up the location to pick up my package i saw this review (in the spoiler) i was just about to write the same thing verbatim, without the staying home from work bit.
Warning: Spoiler! (Click to show)
What a nightmare.

After paying extra for overnight shipping, and staying home from work to receive the package, the delivery driver didn't even try to deliver it. I don't know if he was too lazy to walk up a few flights of stairs, or too stupid to figure out which buzzer correlated to my apartment, but all he did upon arriving was leave a door tag on the door that said "attempted delivery."

The second and third day, same thing. I missed work and still missed my package. On day three I called FedEx to complain, and they said they'd have the driver re-attempt delivery. When I went downstairs at 3pm, I found *another* door tag! Could this get any worse? I spent almost an hour on the phone with various customer service representatives, and was told that the manager of this location (Serena) would call me to rectify the situation, but she never did. I finally got through to her on day 4, but she seemed lackadaisical about the whole thing. I guess my expectations are just too high.
post #33 of 53
has anyone had recent experience with DHL shipping from Europe to the US

I know I've used them in the past with no issues re: duty or broker fees but haven't used them recently

anyone???

and does telling the retailer to lower the insured price before shipment to <$200 take away all of this problem?
Edited by NorCal_1 - 7/15/11 at 5:32am
post #34 of 53
that's an expensive pair of shoes...
post #35 of 53
Quote:
Originally Posted by NorCal_1 View Post

has anyone had recent experience with DHL shipping from Europe to the US

I know I've used them in the past with no issues re: duty or broker fees but haven't used them recently

anyone???

I've received 4 shipments from the UK shipped DHL within the past 6 months or so.
Only been dinged with a customs bill once. They messed up on the rate but the difference was only about $15 so didn't fight it.
DHL fees were only about $5 although I think that varies depending upon how it's shipped.

I've also been pleasantly surprised at how fast stuff gets here via DHL. I bought some Tricker's via their ebay shop which shipped 2nd day
Monday and were out for delivery the next day.
post #36 of 53
FYI, If your Taxes on shipment are ,let's say $300.00, then approx. 65% of this amount is a brokerage fee. When you get the phone call from a person who tries to make you pay that $300.00 you think you are talking to FedEx, UPS or DHL when in fact you are talking to the broker.
Now, all shipping companies in US have the same scam set up with the so-called brokers. Brokers act as the intermideatery between you, the shipping company and US customs. Broker is completely third-party and allowed to charge an enormous fee. I have no idea whose brother-in-law or second cousin owns these brokerage companies and whose children's tuitions they are paying, but that is what they do. "Lovely business" that I hope will be squashed one day.
There is no law stating that you have to use these brokers and if you have time and live near by you (theoretically) can go to the customs office and settle duties with them for less than a half of the broker' quote.

P.S. I once had an interesting case when UPS rang my bell and then refused to hand over the package because duties were not paid. My secretary told them that since they are already here and we never received any notice from the broker why don't we settle it right here. Surprisingly UPS delivery woman called to some office talked on the phone about situation and then accepted a personal check for the amount of taxes due right at the door. No broker was apparently needed in that case:) Lovely business if you can get it.
post #37 of 53
Quote:
Originally Posted by ter1413 View Post

that's an expensive pair of shoes...

+1
post #38 of 53
Thread Starter 
Update from Eva via E-Mail:

Me: "Hello Eva, Although I love your shoes, I regret that I will not be placing any
more orders with you due to your shipping methods. In addition to your
$100 shipping charge, I have received a $300 bill from Fedex for
duties which have been assessed at 37% of the declared value. Not only
is $300 in duties for one pair of shoes quite ridiculous, the
receiving of such invoices from couriers is disrespectful and quite
unprofessional, especially when dealing with luxury goods. I don't
know if other customers have addressed their issues to you, but I can
assure you many people are unhappy. I think for the sake of your
international business relationships, mainly in the United States, you
should establish a more practical shipping arrangement with a more
reliable courier. Nevertheless, I hope you and your company continue
to flourish, as you definitely make a quality product."

Eva: "Would it be possible for you to send me the invoice that you got
from FedEx by e-mail or fax? This would help a lot to see what they charge
there the US.

Me: "Hello Eva, Attached you will find a copy of the invoice and the duties declaration, please confirm that you received them."

Original e-mail with the invoice attached was sent to Eva on the 15th, no response so it was resent on the 20th, still no response
post #39 of 53
Quote:
Originally Posted by Patek View Post

Now I'm scared. I just ordered a limited edition pair of navy cordovan EG from the EG store in London. I hope I don't get raped too badly. Earlier in the year I ordered a pair of Persols from Italy and I received a $29 tax bill from FedEx.

So how'd that order work out for you anyway? biggrin.gif
post #40 of 53
Quote:
Originally Posted by NorCal_1 View Post

has anyone had recent experience with DHL shipping from Europe to the US

I know I've used them in the past with no issues re: duty or broker fees but haven't used them recently

anyone???

and does telling the retailer to lower the insured price before shipment to <$200 take away all of this problem?

I do not have experience with your questions, but I do know that like all couriers, DHL fabricates illegitimate charges. I was looking to buy some things from a website that exclusively uses DHL for shipments to my country. I asked a CSR with the company how they arrived at the numbers listed on the Checkout page. He told me that DHL determines those charges. DHL's charge of "Duty and Taxes" for the items I was going to buy were $33; the Duty and Taxes that they have a legitimate right to charge on those same items would be less than $13.

"Duty" when courier companies say "duty," is not really duty - instead, it's just an illegitimate charge that they fabricate, and they use the word "Duty" as a way to give a legitimate appearance to that scam charge.

The best solution is never to use couriers for any International shipments. Unlike couriers, government postal services are not scammers - using them is best.
post #41 of 53
Quote:
Originally Posted by P. Bateman View Post

I was just about to make a thread asking the same...I am buying Vass via a friend in Budapest who is paying cash for the shoes at Vass and then mailing to me. What method of shipping should my friend use and how should she declare the shoes to minimize taxes?Thank you.
Quote:
Originally Posted by P. Bateman View Post

For those who have shipped via EMS, how long did it take for the tracking code to function? Shoes were shipped from Hungary on 7/8 and as of 7/12 my code still yields no information. Thanks.

For me it never functioned. Update, did everything arrive without charges?
post #42 of 53
what is everyone's experience with customs charges. i live in connecticut and im going to budapest next week. i want to get a pair of vass but avoid the $300 fee, what are the best options?
post #43 of 53
Quote:
Originally Posted by ziggyosk View Post

what is everyone's experience with customs charges. i live in connecticut and im going to budapest next week. i want to get a pair of vass but avoid the $300 fee, what are the best options?

Just put them inside your luggage or wear them.
post #44 of 53
Quote:
Originally Posted by Galix View Post

Just put them inside your luggage or wear them.

basically...
post #45 of 53
Do what people who buy watches overseas do.
Wear the shoes and mail the box home.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Fedex Bill