I thought some members might be interested in an email I recieved from my first real customer who recieved their jacket last week. Here's what they wrote in an email to me;
When it comes to choosing the one jacket I'm happy to wear both on the bike or off it, for any situation, then your choice is very limited. For someone as fussy as myself the problem doubles as quality durability as well as fashionable styling are very important.
So when I came across Jay and his excellent range of wax cotton and leather jackets, with designs that hark back to the traditional styles of riding favorites such as Belstaff and Barbour, my problem was solved. The handmade 'Panther' style leather jacket Jay supplied was of very high quality with a great cut and although I could have specified personal sizing, I chose an 'off-the'rack' size which could have been made to measure - all this at a fraction of the cost I could have paid for 'branded' product.
From start to finish Jay's service was impeccable, he gave great advice, was courteous to my questions and requests with reciprocal communication all round - Its the kind of service that is rare these days.
Thanks Jay for all your help and I love the jacket!
Troy Elliott, Lincolnshire
Of course I know I could have easily written this, but I guess all I can say is ..I didn't and it is genuine. I thought it would be a bit much to ask the customer to register on the forum to post a testimonial for me !
Edited by jay-ninja - 7/17/11 at 6:39am