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President of AE

post #1 of 33
5/24/11 at 9:14pm
Thread Starter 
I heard that the president/ceo of AE was a member on this site or on another site. I am looking to get in contact with him. Could some please provide me with his username or e-mail. I had a very odd experience at a local AE today.
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post #2 of 33
5/24/11 at 9:16pm
He reads AAAC. Post there.
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post #3 of 33
5/24/11 at 9:16pm
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post #4 of 33
5/24/11 at 9:18pm
Quote:
Originally Posted by LanceW View Post
He reads AAAC. Post there.

He's posted here too. But I'm 90% sure his email is: pgrangaard@allenedmonds.com (listed in another post here).
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post #5 of 33
5/24/11 at 9:31pm
Thread Starter 
What is AAAC?
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post #6 of 33
5/24/11 at 9:33pm
Any chance you can tell of this odd expeirence?
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post #7 of 33
5/24/11 at 11:46pm
Quote:
Originally Posted by indianshaft View Post
What is AAAC?

http://www.askandyaboutclothes.com/
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post #8 of 33
5/25/11 at 12:16am
Quote:
Originally Posted by Ravi View Post
I'm sure that he'd be intrigued hearing about your experience. After all, he has nothing to do but listen to some kid's problems lol

Well, Allen Edmonds is a mid-sized company with around 600 employees. I think it is fair game to contact the "President & CEO" of a company of this size regarding issues in one of the company-owned stores. Also, if he joins a forum like AAAC or SF to promote his products personally, he (or his ghostwriter) should also expect to be addressed by customers when issues with products or service arise.
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post #9 of 33
5/25/11 at 12:18am
Quote:
Originally Posted by DaveB View Post
Any chance you can tell of this odd expeirence?

+1
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post #10 of 33
5/25/11 at 12:20am
Wow, so your situation is so egregious you need to contact the CEO directly?

Isn't this why they have customer service departments?

If you really must do this, I suggest writing a letter directly to the company addressed to him. Usually has more impact.
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post #11 of 33
5/25/11 at 2:00am
The company hires people to specifically handle complaints, why not talk to them first instead of wasting the CEO's time?
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post #12 of 33
5/25/11 at 2:20am
Quote:
Originally Posted by indianshaft View Post
I heard that the president/ceo of AE was a member on this site or on another site. I am looking to get in contact with him. Could some please provide me with his username or e-mail. I had a very odd experience at a local AE today.

Teach them a lesson and buy Alden.

Anyhow...you looking to get a free pair of shoes by complaining?
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post #13 of 33
5/25/11 at 2:55am
Quote:
Originally Posted by Xiaogou View Post
Anyhow...you looking to get a free pair of shoes by complaining?
No, he just wants to school them and feel superior for a minute.
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post #14 of 33
5/25/11 at 3:32am
Sending an email directly to the president of AE about an odd experience? I'd advise against escalating it that quickly. After all, does this man look like someone you want to bother with something petty?
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post #15 of 33
5/25/11 at 4:30am
Quote:
Originally Posted by gdwy89 View Post
Sending an email directly to the president of AE about an odd experience? I'd advise against escalating it that quickly. After all, does this man look like someone you want to bother with something petty?


Sheikh Mohammed is the Vice President of the UAE
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