I've had mixed experiences with BB. But on the subject of product knowledge, the onus is on management (corporate or retail) to ensure SAs know about their products. I usually won't blame the SA if their PK has gaps.
post #3496 of 4341
12/26/12 at 7:58pm

















![nod[1].gif](http://files.styleforum.net/images/smilies/nod%5B1%5D.gif)



