I bought those off the Carmina web store - took about two weeks to get to Australia and I didn't get an indication of when they were shipped. They just turned up with no warning.
Betty was helpful in chasing up the shipping information for me. The only thing was that I asked for her help in following this up about two weeks after I'd bought them. She got back to me within a day but the shoes arrived a couple of hours before her message did 
I guess the point here is that although no communication was sent, the purchase went through without any issues. I don't recall having that issue with a previous pair of shoes I'd bought from the Carmina website though.