Originally Posted by newabi
Not entirely true.
It depends on where you buy from. Buy from an established online store (the bigger ones have blog/forums/customer testomonials where users can interact) and it is very unlikely things go wrong. The more established online stores - tend to stock a whole lot more - also have features (such as upload your image and try on glasses online) which make the whole ordering process a lot more simpler and easier.
I think it is *some* of the smaller ones where care needs to be taken. The stores that have been around for a long time, they are still in business for good reasons.
I AM GOING TO REPLY ASSUMING YOU ARE NOT AN ONLINE RETAILER PROMOTING YOUR LINK IN YOUR SIG CONSIDERING YOU ARE NOT A SF AFFILIATE.
I agree and disagree.
Generally speaking online stores will only have an email contact for service. They will rarely publish a B&M location or a phone number. Don't get me wrong, there are tons of online stores who do an amazing job and provide better service than B&M stores BUT I am simply saying that it is more common for an "online store" to sell fakes and disappear and open under a different name. The general public doesn't know who the owners are and nobody is ever held responsible.
In terms of fakes being sold online, similar to what I wrote above, nobody is held accountable for the sale of fakes. I am not implying that every online store sells fakes, to the contrary they are businesses after-all.
I am not trying to slander online stores...
I said it before and I'll say it again, I try to provide SF forum members with accurate information about the optical field. I am not trying to make sales or push any business or line. I lay out facts and it is up to SF'ers to determine whether what I write is true or false.