a few weeks ago, I bought a used "Brooks Brothers Golden Fleece suit 44" from a new seller here for $75. it arrived, and while I only gave it a quick once over, I was disappointed in the condition. the interior armpit lining was ripped and it was dirty - needed drycleaning.
the seller agreed to refund me $20 to fix the lining but basically said "eh" to the condition. w/e, I get used clothes dry cleaned when I buy them anyways. so I took the suit to my tailor to get the pants shortened/hemmed and the lining fixed.
I pick up the suit to today, and the tailor says "you know, this isn't a suit - the pants don't match". WTF! I look closely, and he is right of course. the pants - while very close - are not a perfect match. they are also Brooks Brothers, and a very close color and material, but not quit a 100% match.
of course I'm an idiot for not noticing this myself. that's my fault, along with the extra $20 I spent to have the pants shortened and cuffed. but I also shouldn't have been sold a suit that's not a suit (and a damaged one at that).
I haven't talked to him about this yet, b/c I don't know what the most fair solution is. I don't want a mismatched suit, and he probably doesn't want it back, if it was his size anyways, which I'm not sure about. most sellers wouldn't take back a suit after it's been altered anyways, which I understand.
so far I spent $75 on the suit + $20 to get the lining fixed + $20 for the pants to be cuffed. he has agreed to refund me $20 to fix the lining, though that was about 10 days ago and I haven't seen the refund yet.
fortunately this isn't a lot of money we're talking about, and I really don't even care about the money, but being ripped off leaves a bad taste in my mouth, and it's not right that he sold a suit that wasn't a suit. plus it was ripped.
so tell me SF, what is the fair resolution here?
the seller agreed to refund me $20 to fix the lining but basically said "eh" to the condition. w/e, I get used clothes dry cleaned when I buy them anyways. so I took the suit to my tailor to get the pants shortened/hemmed and the lining fixed.
I pick up the suit to today, and the tailor says "you know, this isn't a suit - the pants don't match". WTF! I look closely, and he is right of course. the pants - while very close - are not a perfect match. they are also Brooks Brothers, and a very close color and material, but not quit a 100% match.
of course I'm an idiot for not noticing this myself. that's my fault, along with the extra $20 I spent to have the pants shortened and cuffed. but I also shouldn't have been sold a suit that's not a suit (and a damaged one at that).
I haven't talked to him about this yet, b/c I don't know what the most fair solution is. I don't want a mismatched suit, and he probably doesn't want it back, if it was his size anyways, which I'm not sure about. most sellers wouldn't take back a suit after it's been altered anyways, which I understand.
so far I spent $75 on the suit + $20 to get the lining fixed + $20 for the pants to be cuffed. he has agreed to refund me $20 to fix the lining, though that was about 10 days ago and I haven't seen the refund yet.
fortunately this isn't a lot of money we're talking about, and I really don't even care about the money, but being ripped off leaves a bad taste in my mouth, and it's not right that he sold a suit that wasn't a suit. plus it was ripped.
so tell me SF, what is the fair resolution here?
