Quote:
Originally Posted by
bengal-stripe 
I believe, you mean the 'sock'. the insole liner.
That can be easily replaced (also with a full-length one, if that is what you want).
3 types:
A heel seat. Approx. 3 1/2 inches long.
A 3/4. Goes from the back of your heel, stops just short of the metatarsal area.
Full length. Heel to toe.
We replace them as needed.
If they're good and you want them replaced there's a charge for that. We use kid skin. My supplier's tell me I'm crazy for using kid for liners. To me, it looks and feels great.
We specialize in re-crafting high end footwear. I consider Alden's to be mid/high end.
I'll admit, we are not perfect. I'll also stand behind this, if you have a legitimate complaint, let me know. I'll make sure it gets corrected.
I'm very approachable..