Then too, I was always taught, and my experience verifies, that the harder the material the faster it will wear...esp. when coming into contact with hard, or harder, abrasive materials. Obviously steel or iron is harder than concrete but a resilient rubber will yield and then spring back rather than be abraded when it comes into contact with rock or tarmac.
Yup. Lettering on headstones is often sand-blasted, using a vinyl or rubber stencil. The granite blasts away while the stencil stays intact. Seems crazy, but there it is.
If anything, I think the BBB is more culpable of ruining someone's reputation than what the OP posted.
Their criteria for lowering rating is based, amongst other things on:
BBB does not have sufficient information to determine how long this business has been operating
Failure to respond to 1 complaint filed against business BBB does not have sufficient background information on this business.
Which means that if they ain't a clue what the business is about, they simply award them a fat fucking F score.
Farther down the page, they actually mention 3 complaints, one of which was resolved, one unresolved, and one unpursuable. But agreed, in any case this is a pretty slender basis for an F rating. Plus there's been some criticism of the BBBs for basing their ratings partly on whether a company has paid an accreditation fee (http://abcnews.go.com/Blotter/la-bus...y?id=12458713).