Originally Posted by DWFII
Just to put a bug in your ear...I'm not a big fan of overpriced factory made shoes but some of this the maker doesn't have much control over.
For instance, the maker could be buying the same leather, with the same finish, from the same tanner for decades...all with nothing but highest satisfaction. And, then, because of a shortage of, or restrictions on certain chemicals used in the dying or tanning process (sometimes as simple as tightening environmental standards) the new batch ends up being almost an entirely different product. Not even a careful, hide-by-hide visual inspection (and no factory is going to do that) will reveal such problems with certainty. Ultimately it comes down to how many complaints they get.
And the poor tanner...any given year the weather can affect the quality of the hides. Too much cold weather, too much hot, too much rain....
And if the the hides are not cured and curried properly before being sent to the tanner...because of too much cold, too much hot, too much rain...well, again the tanner is on the hook.
Just a thought.
I've seen a pair of Lobbs and had a pair of EG crack, despite a regular & appropriate care regime. Sometimes, with regret, even the very best manufacturers can end up making a 'dud' shoe because the raw material has not behaved typically, DWFII provides an insightful explanation as to why this can happen.
QC is unable to pick up on this, only the owner is in a position to monitor how the shoe is wearing over time. Obviously before cracks appear, there are signs of bad wear, a stage where things may be mitigated if not prevented. So in my opinion a frequent inspection of ones investment is prudent.
On the matter of these EGs: the cracking is quite simply premature. Given the proper care regime was followed & provided there were no accidents, the leather has unfortunately worn badly. EG should have acknowledged this at least in some form, leather as a natural material can wear unevenly - so it would not be a complete liability for EG to have recognized this. And it's that defiant, defensive and uptight attitude that EG employs that shocks me most.
I am appalled that EG has chosen to blame the fault on the use of silicone products and feel the rambling written lecture on shoe creasing was quite un-necessary. On the whole EG do make great shoes - lots of examples, but it seems they come with the risk of bad service - growing list of examples.