Some of you guys are fucking unbelievable. I'm waiting for someone to suggest a class action lawsuit against Alden because we all had to look at the shoes. Does it suck? Sure. And Moo is being offered a full refund. Another member chimed in that Alden can fix these through a refinishing, most likely free of charge. Remind me, if I ever open up my own business not to sell to you guys! I don't make a snippet of what some of you guys do on here, so for me, $500 shoes are a HUGE deal, but when you're dealing with a rare product that is NOT easy to work with (stitching as well as staining) you have to expect a higher percentage of maker mistakes. I haven't noticed anyone complaining about their Alden calf make ups, so to me, if you can't figure out that this unique type of leather is VERY difficult to work with, then I don't know what to tell you.