P Johnson MTM - Page 20
I'm usually pretty easy-going but in a case like this, I'd ask for the jacket to be re-made, particularly as it's an unlined jacket.
Sure, it may be the fault of the alterations person that P.Johnson used, rather than P.Johnson's original tailor in Italy or wherever they may be, but it still comes down to the fact that someone contracted by P.Johnson put a hole in your new jacket and so it now has an imperfection.
Therefore, if it were me, I'd ask P.Johnson to take the jacket back and to either make you a new one, or (perhaps more likely) have that panel of cloth replaced.
Just had a call from them. They offered to remake it, or credit me with the amount for a jacket to my next order. I've opted for the latter. Obviously they've dealt with this well. They were very apologetic even though I don't think they knew about it before sending it out.
Good customer service. :)
That's even more worrying - a good suit should be flattering regardless of body size or type (sure, sure within limits). Is skin-tight really the way to go in this case? Surely something like this raises red flags for prospective customers?
Edited by sebastian mcfox - 5/21/15 at 7:12pm