It's a rough business but I think the Slate article doesn't paint a picture of the food service industry as a whole so much as it does the picture of two idiot yuppies who thought they could open a wildly successful cafe because they had "great taste" and passion.
The restaurant business is like any business: If you know your numbers and if you know your market, you can have success. The only place where it really becomes a whole different ballgame is in the ultra high-end sector where your diner to staff ration is 1:1 and you have to make your profit from recipe books and speaking engagements, El Bulli style.
The restaurant business is like any business: If you know your numbers and if you know your market, you can have success. The only place where it really becomes a whole different ballgame is in the ultra high-end sector where your diner to staff ration is 1:1 and you have to make your profit from recipe books and speaking engagements, El Bulli style.





. I've also watched a few of my friends tear their hair out over their restaurant investments (one Mexican place, two ice creameries, one group that has tried everything from fine dining to lounge bars to fast food noodles, and one seafood buffet) and all of them are business minded career folk, who all underestimated the capital it would require, the frustration it would bring, and ultimately the reward it would yield. And that is here, in a market that is less competitive....anyhow, passing it on for whatever it's worth. I just abused mod privileges and sent Tom (cuffthis) an email with a link to this thread for you by the way.