When I was a young man just getting into the Trade, I struggled with fit...I think every maker does. Yet most of my contemporaries in the bootmaking business, and esp. some of the older guys, were insistent that they had never had a misfit. Never had a complaint. Never. Ever.
Even in the beginning I knew that wasn't true. Not just from my own struggles but from talking to customers who were on the "rebound" from some of these makers, and who not only had fit problems but had indeed complained to the maker (who apparently just didn't want to hear it).
For some years I couldn't understand that kind of mentality. It seemed dishonest to me.
Then one evening I was talking to one of the legends of the Trade over a brew or two and I mentioned this...and expressed my contempt for people who would lie about something so fundamental.
The "legend" said something that has stuck with me over the years...he said "Everyone has misfits. It's part of the learning process and if you don't have misfits you don't learn anything and you cannot grow or get better. But," he want on, "those old boys aren't lying, they just need a better definition of fit." Without a definition that answers to the laws of physics and to reality and the possibility that the fit isn't ideal, anything goes. Any fit is OK...even if it isn't.
I still don't believe it's ethical to so cavalierly dismiss knowledge as well as the concerns of customers who trust you to know and do right by them. But as I said--just about anything is possible but that doesn't make it right.
Okay.....that's your view.
In the case of the AE shoe. The one I posted a picture of.
What would you do?