How do these 'send back to the manufacturers for a complete change of sole and heel' deals, work? I would have thought that heels always wear out more quickly than soles (although I stand to be corrected on this). Given that shoe manufacturers usually stipulate that they won't work on your soles and heels if you have already had the cobblers look at them, how do you get around worn heels? Do you just have to walk around with worn heals until a hole appears in your soles?
Or until a hole appears in your soul, perhaps.
I have noticed if you get decently quality heels (which come on good brand shoes) you pretty much get a hole around the same time as your heels are looking shabby. Then again it depends on a lot of things just as the thickness of the sole and such, but many cobblers and shoemakers say that you shouldn't be wearing your soles down to get a hole in the first place.