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post #18841 of 19067
Quote:
Originally Posted by starro View Post

Then sadly this undercuts their very selling point. Why sell a resoleable shoe at all if they want their customers to replace? Short-termism: they are going down the path of JM and Florsheim.

We are discussing two different POV's here. I responded to some people's comments that SOME companies are charging what they (customers) consider to be excessive prices for re-crafting. A comment was made that maybe they deliberately do this as a way to discourage re-crafting, for whatever reason. I responded that several customers made similar remarks to me along those lines.
The point is, that's how SOME of those companies are coming off to the consumer.

When I mention SOME I do not mean ALL...
There are others that take to long and/or have very poor CS programs that give consumers the impression that they don't care about their re-crafting business. Experiences have been posted throughout the internet complaining about these issues and companies.

Indications to me is that Allen Edmonds is the opposite and there are several others.....
Using them as an example, you are correct. One of the important reasons that AE established a re-crafting service is to support the sale of new shoes.

Many years ago there were shoe repair shops in even small towns here in the U.S. In the larger cities there was one every few blocks. Having to have their shoes repaired was not of interest nor concern for the makers. Nor was there a need. Fast forward some 20 years it's very rare to find a shoe repair shop in a small town and, they are slowly becoming nearly extinct even in the larger cities.
In the interim, companies like AE saw this as a future problem that may have a negative impact on sales. There was a time where a customer would plunk down let's say $200.00 for a pair of Park Aves. He knew that when the soles and/or heels wore out he could bring them to his local guy and have them repaired. Under that scenario the customer viewed his purchase as an investment. They can be maintained and will last many, many years.

Take the availability of maintenance out of the equation and how do you think that would impact the sale of new shoes in that price-range? AE is one that saw the potential of this happening and took matters into there own hands by offering there own maintenance options, eliminating any concerns the customer might have had.

Many in the shoe repair industry have a very negative view of the factories that offer these services because they feel it takes away from their business. I give the factories credit for having the vision of seeing the potential problems and solving them before they became serious issues. Add to that it helps create customer loyalty.

If you look at how AE runs their re-crafting end of the business you can see how serious and dedicated they are to it. They promote it, encourage it and, dedicate time and effort (and money) supporting it with excellent customer service.

No they are not going down the path of Florsheim and J&M.

Rather, they have established a model that should be a bench-mark for other serious factories to follow.....

There are others like them.
post #18842 of 19067
I own many Saint Crispins, they cost pretty close to $2k and I send them back to the factory for recrafts for $350. For what they do to the shoes and the condition I get them back in I say it is well worth it. They go as far to replace entire linings (not sock liners, entire linings) as well as sections of the upper patterns if they have cracked and such. The come back looking better than 95% of brand new shoes. It is remarkable really, then again the recraft service is more money than most new shoes as well. I guess you get what you pay for.
post #18843 of 19067
Quote:
Originally Posted by patrickBOOTH View Post

I own many Saint Crispins, they cost pretty close to $2k and I send them back to the factory for recrafts for $350. For what they do to the shoes and the condition I get them back in I say it is well worth it. They go as far to replace entire linings (not sock liners, entire linings) as well as sections of the upper patterns if they have cracked and such. The come back looking better than 95% of brand new shoes. It is remarkable really, then again the recraft service is more money than most new shoes as well. I guess you get what you pay for.

If my memory serves me correctly you brought this up in the past. I disputed it thinking that's not possible for the cost of $350.00. You qualified enough to convince me that, that's what they do. That being the case, they are not only re-crafting but, they are rebuilding the shoe. How they manage to provide such an extensive service at that price and yield any profit at all is beyond me. Of course I'm assuming that they fit great upon return. Maybe a bit of another slight break-in period.

Yes, $350.00 for a re-craft my seam steep for many but, in this case you are getting beyond what you are paying for.....
post #18844 of 19067
I would be extremely happy with just a factory resole if it costs only 1/5 of the price of a brand new pair
post #18845 of 19067
Quote:
Originally Posted by Chowkin View Post

I would be extremely happy with just a factory resole if it costs only 1/5 of the price of a brand new pair

In some cases, a very competent shoe repair can resole better than the factory...at least in terms of aesthetics. But the more cheaply the shoe is made (not what it costs to buy), the less likely it can be repaired competently outside the factory.
post #18846 of 19067

I'm very happy with my Sander's Jude Brogues:

 

http://www.sanders-uk.com/shop/product/jude-9143tdg

 

They are quite similar to Tricker's Bourton brogues, although not as finely made. Mind you, the Tricker's are nearly twice the price and the Sander's are pretty much as comfortable. Very rugged shoes, they are likely to go on forever. I have had mine for about a year. I have had the Bourton's a bit longer. 

 

http://www.readsfootwear.co.uk/trickers-bourton-acornantique/

 

With best wishes, as always, 

Munky

post #18847 of 19067
Quote:
Originally Posted by Munky View Post

I'm very happy with my Sander's Jude Brogues:

http://www.sanders-uk.com/shop/product/jude-9143tdg

They are quite similar to Tricker's Bourton brogues, although not as finely made. Mind you, the Tricker's are nearly twice the price and the Sander's are pretty much as comfortable. Very rugged shoes, they are likely to go on forever. I have had mine for about a year. I have had the Bourton's a bit longer. 

http://www.readsfootwear.co.uk/trickers-bourton-acornantique/

With best wishes, as always, 
Munky

Thanks for posting this; I've recently been very curious about this company's product. I've been unable to find anyone's recent opinion on their quality. Very high praise, considering it's coming from you.

If they had the boot version of the Bruno in green, I would already own a pair. I may have to give a pair of boots from their country collection a try.
post #18848 of 19067
Quote:
Originally Posted by Nick V. View Post

If my memory serves me correctly you brought this up in the past. I disputed it thinking that's not possible for the cost of $350.00. You qualified enough to convince me that, that's what they do. That being the case, they are not only re-crafting but, they are rebuilding the shoe. How they manage to provide such an extensive service at that price and yield any profit at all is beyond me. Of course I'm assuming that they fit great upon return. Maybe a bit of another slight break-in period.

Yes, $350.00 for a re-craft my seam steep for many but, in this case you are getting beyond what you are paying for.....

I have no idea how they do it either, but it is truly remarkable. I guess they are investing in the notion you will continue to buy more pairs.
post #18849 of 19067
Quote:
Originally Posted by Nick V. View Post

Warning: Spoiler! (Click to show)
We are discussing two different POV's here. I responded to some people's comments that SOME companies are charging what they (customers) consider to be excessive prices for re-crafting. A comment was made that maybe they deliberately do this as a way to discourage re-crafting, for whatever reason. I responded that several customers made similar remarks to me along those lines.
The point is, that's how SOME of those companies are coming off to the consumer.

When I mention SOME I do not mean ALL...
There are others that take to long and/or have very poor CS programs that give consumers the impression that they don't care about their re-crafting business. Experiences have been posted throughout the internet complaining about these issues and companies.

Indications to me is that Allen Edmonds is the opposite and there are several others.....
Using them as an example, you are correct. One of the important reasons that AE established a re-crafting service is to support the sale of new shoes.

Many years ago there were shoe repair shops in even small towns here in the U.S. In the larger cities there was one every few blocks. Having to have their shoes repaired was not of interest nor concern for the makers. Nor was there a need. Fast forward some 20 years it's very rare to find a shoe repair shop in a small town and, they are slowly becoming nearly extinct even in the larger cities.
In the interim, companies like AE saw this as a future problem that may have a negative impact on sales. There was a time where a customer would plunk down let's say $200.00 for a pair of Park Aves. He knew that when the soles and/or heels wore out he could bring them to his local guy and have them repaired. Under that scenario the customer viewed his purchase as an investment. They can be maintained and will last many, many years.

Take the availability of maintenance out of the equation and how do you think that would impact the sale of new shoes in that price-range? AE is one that saw the potential of this happening and took matters into there own hands by offering there own maintenance options, eliminating any concerns the customer might have had.

Many in the shoe repair industry have a very negative view of the factories that offer these services because they feel it takes away from their business. I give the factories credit for having the vision of seeing the potential problems and solving them before they became serious issues. Add to that it helps create customer loyalty.

If you look at how AE runs their re-crafting end of the business you can see how serious and dedicated they are to it. They promote it, encourage it and, dedicate time and effort (and money) supporting it with excellent customer service.

No they are not going down the path of Florsheim and J&M.

Rather, they have established a model that should be a bench-mark for other serious factories to follow.....
There are others like them.

I'm just curious, but who are these others that are like Allen Edmonds when it comes to the re-crafting of their shoes?
post #18850 of 19067
Quote:
Originally Posted by Odd I/O View Post

I'm just curious, but who are these others that are like Allen Edmonds when it comes to the re-crafting of their shoes?

J.M. Weston, expensive but less than competitors in retail price ranges.
Crockett & Jones
Edward Green
Graziano & Girling

As per pB's experience Saint Crispins is an excellent value.
post #18851 of 19067
And now for something completely different....
(Before and after)
Yes. That's purple.
post #18852 of 19067
Quote:
Originally Posted by Nick V. View Post

J.M. Weston, expensive but less than competitors in retail price ranges.
Crockett & Jones
Edward Green
Graziano & Girling

As per pB's experience Saint Crispins is an excellent value.

Thanks for the reply. Most of my shoes are from the brands you listed above along with Allen Edmonds so that's good to know.
post #18853 of 19067
Quote:
Originally Posted by mreams99 View Post

And now for something completely different....
(Before and after)
Yes. That's purple.

 

 

post #18854 of 19067
Quote:
Originally Posted by ace13x View Post



That made me laugh!
I'm going to a football game, and my team's color is purple. They are actually a little darker than they look in that picture.
post #18855 of 19067
Hello again,

im trying to find some shoe creams that are non toxic. Yesterday i wanted to buy some but there wer warning signs. Causes dizzines and so on and im a very sensitive person cound you suggest a few brands if there are even any. I need burgundy and light brown.

Thx for the help
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