Posted this on quick questions but i should have put it here. Bought a pair of C&J Chelsea boots last Friday, they felt OK in the store but after wearing them a couple of days i have noticed a problem.
The left boot felt loose compared with the right, this was really odd to me as it's my left foot that is actually the bigger of the two so this side is usually a perfect fit. I had a look at them and placed two insoles which measure exactly the same into each boot and noticed there is a difference in size. The top area feels fine but around the heel it seems the left boot is longer, being chelsea boots this also throws off the fit of the shaft too. I tried an insole but it just makes the boot tight around my toe area and does little for the heal area. Do you think i have reason here for an exchange or repair if possible?
Would this be considered a manufacturing fault or do they have tolerance for this kind of issue? It doesn't feel right at all, wearing them now and its like two different boots although both are a 9E.



