I got a couple of smears of whipped cream on my Marinella 7-fold the first time I wore it . They manifested as dark spots and wouldn't go away. I dabbed it with water immediately (without much luck) and took it in to my dry cleaner within a day. She's already called me picky, but I still had to ask if she could be particularly careful with this one. Went back a week later to pick it up, and one spot was gone, but the other was untouched. Thinking that perhaps they hadn't noticed it, I asked if they could try again. "We can do our best" "That's fine - it'll be nice if you could get it out, I won't hold you to it." And when I went in today, the spot had faded a little. I was happy with that. What I was unhappy with was the color in the entire part of the tie had bled away and faded very clearly. When the spot was noticeable from 12 inches away, this was much more obvious. When I asked for a do-over, I assumed that it may not get much better but not that they'd make it unwearable. I didn't ask for the cost of the tie or anything - after all, I had stained it in the first place. But on principle, I asked for the $3.95 I paid to get it cleaned - because I paid for a service which was not rendered. I didn't actually care about the four freaking dollars. She scoffed and offered 50% back because they took out one spot. I stared at her for a second, told her not to worry about it, and walked out. *** Anyway. Any advice on what I can do about it? Let's just say with losing my favorite scarf on a plane a month ago, a shitty New Year's eve, and my boss getting mad at me in early January as well, it was a couple of weeks of rather bad luck.
post #1 of 20
2/10/11 at 10:32pm