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Viberg Boots - Page 1072

post #16066 of 19294
Quote:
Originally Posted by niyengar View Post

@Aviv I was told by the guys at Notre that a pair of boots in the same size on the 110 is 0.25" shorter than that same size on the 2030. That said, because I had some toe space, I went down from an 8 to a 7.5 and they feel very similar but the 110's feel roomier

Thanks. My understanding is that the 110 is wider overall. Hopefully they won't feel too big on me as these chukkas are one of my Grail boots.
post #16067 of 19294
Quote:
Originally Posted by gsgleason View Post

Either way, being antagonistic isn't going to help you, especially with a small family run operation like Viberg. If you're dealing with Megacorp, Inc, then sure, that's often the only way to get anywhere.

It won't work for Megacorp. Inc. either.  You have to realize that on the other end of the email. phone is a human being.  In the case of the family owned company, at least that person has a stake in the company.  In the case of Megacorp, the person you are talking to is just working for an hourly wage, and trying to do so with as little hassle as possible.  

 

Here is a formula for getting what you want on the phone:

 

Tip 1: If you are talking to someone in a small company and/or you are communicating purely by email, the likelihood that this will be your ONLY point of contact is high.  So never blow your steam.  For a large company, in the case that the person who answers a phonecall is truly antagonistic, say thank you, hang up.  And then call again.  You'll probably get someone new.

 

1) Call, and be pleasant

2) Outline your issue, clearly, and factually, without any emphasis, and explain why it is an issue, again, without any emotionally changed language, e.g. "The boots that I received had misspaced eyelets.  So when I lace them up, the laces look askew and don't tighten properly."

3) Ask for a specific course of action.  e.g. "I would really like for your company to send me a new pair of boots, and for you to send me a prepaid label so that I can send the defective product back.'

4) Specifically point out that this is not the fault of the person on the other end of the line, and reiterate that it is a problem nonetheless, and that you would like a solution ASAP, e.g. "These things happen, and it's not your fault, but something got messed up down the line, and I'd really appreciate if you could help me get this fixed as soon as possible."

5) Make sure that the customer service representative understands that this is an important issue for you, and that fixing them would lead to a happy customer. e.g. "I'd been looking forward to these boots for a long time, and would really like to get them replaced ASAP so that I can wear them

6) If the CS rep is unwilling or unable to help, ask to speak to a someone with decision making power, e.g. "I see, thanks.  May I speak with a supervisor or someone else who can make a decision about this?"

 

This may not work, but pretty much nothing else will get you the desired outcome.

post #16068 of 19294

Heard back from Drew today. Gonna send me a prepaid return label tomorrow and I'll most likely swap for some Vintage Mocha boots.

 

Booyah. 

post #16069 of 19294
Congrats!
post #16070 of 19294
@Aviv

What number are you putting into USPS for your DHL shipment? Nothing shows up for me
post #16071 of 19294
Quote:
Originally Posted by Understatesman View Post

Heard back from Drew today. Gonna send me a prepaid return label tomorrow and I'll most likely swap for some Vintage Mocha boots.

Booyah. 

See Fok? All you gotta do is Antagonize to get what you want. wink.gif
post #16072 of 19294
Quote:
Originally Posted by Aviv View Post

Quote:
Originally Posted by niyengar View Post

Yep! I was lucky enough to be in town when they got the boots in so I was able to stop in and try mine on and figure out my sizing on-the-spot.

Do a lot of people here size down .5 from 2030 to 110? I've seen some say yes and no. I just ordered a pair of 110 chukkas and I went for my usual size because I have long feet. Is the 110 significantly shorter than the 2030? I just can't imagine losing any length so sizing down seemed like a bad idea to me.

I would not size down unless you have lots of toe room on the 2030. The 110 is basically the 2030's fat sister. Almost the same exact shape, but wider. I find that I have similar fitment issues with 110 as I do with 2030, which is the taper on the toe box pressing against my big toe.
post #16073 of 19294

I know I have asked about sizing before...but does anybody know the 2030 fits relative to the last used by Truman Boot Co?  Longer, shorter, narrower, wider?  Thanks!

post #16074 of 19294

^ I agree. I think it depends on the width of your feet. I have really wide feet and can't size down on 2030 because of width issues even though there's more toe room than I need. With 110, I can size down and cut out a bit of that excess toe room because the width is accommodating. If you have an E width or narrower foot and are using up all the toe room on a 2030 as it is, you probably won't be able to size down on 110. I'm guessing that's why you hear different things from people, some saying to size down and some taking the same size.

post #16075 of 19294
Quote:
Originally Posted by rutabaga View Post


See Fok? All you gotta do is Antagonize to get what you want. wink.gif

 

Now, where's dat Drew Keith motherfucker at? Lemme at him!

post #16076 of 19294
Quote:
Originally Posted by Whirling View Post

I know I have asked about sizing before...but does anybody know the 2030 fits relative to the last used by Truman Boot Co?  Longer, shorter, narrower, wider?  Thanks!

I size 1 down for bergs from truman
post #16077 of 19294

Actually, I'm going to try to do a straight swap. These grey calf derbies are gorgeous (and not grey at all, more like brown).

 

 

 

post #16078 of 19294
Quote:
Originally Posted by Nakedsnake View Post

@linafelt. My boondockers are one of my favorite boots, only from Viberg so far. I am somewhat considering buying a second pair while Viberg is still making them on the 2045 with a stitch down, since they told me they were planning on switching to GYW in the future. You'll love them. and very different from what you've currently got.

 

Thanks man.  Good to hear.  Yeah, the stitch down was also a draw for me on the restocks.  Definitely looking forward to getting them in a few days, but not allowing myself to get too stoked before I know whether or not they'll fit. I wear a Viberg 9.5 (more or less) but ordered these in 10 hoping to fit my insoles. We'll see..

post #16079 of 19294
Quote:
Originally Posted by patrick_b View Post


Yes, I treated with HDLP and the nap comes back over time. Mocha oil roughout.




These are truly amazing. 

post #16080 of 19294
Quote:
Originally Posted by Whirling View Post

I know I have asked about sizing before...but does anybody know the 2030 fits relative to the last used by Truman Boot Co?  Longer, shorter, narrower, wider?  Thanks!

I found 2030 in 11.5 to be similar to somewhere between 12 and 12.5 Truman.

Truman's last is somewhat narrow and shallow for a boot last. I'm struggling to find my size.

If you fit into a 2030 with plenty of toe room, a half size larger in Truman should be good, otherwise you might have to go a full size up from 2030.

[edit]
I just realized I answered your question backwards.

If you fit into a Truman in size X, then a Viberg 2030 in size X - .5 would be similar, though a bit wider throughout with a little more volume.
Edited by gsgleason - 3/4/16 at 10:44am
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