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Viberg Boots - Page 75

post #1111 of 7394
Quote:
Originally Posted by PhiPsi32 View Post

Have you tried calling?
Messaged morgan and finally got an update. Boots shipped.


meadowstyle
The last thing I want is to turn this thread into a shit storm. How is voicing your experience a big deal?

It doesn't even matter to me if the boots are quality. I rather support a company who actually cares about their customers if they have questions and concerns about their order. Just because some of you got good service doesn't mean everyone else does. And for the record, I wanted the boots to arrive soon so I can get the sizing down and purchase more vibergs guess that isn't happening anymore.

But yeah I'll get the boots soon so I'll shut up now.
post #1112 of 7394

     If we're talking about our experiences, I will say that all of my contacts with Viberg have been very positive (Brett Viberg, Guy, Morgan, factory staff).  I first contacted Viberg, oh, maybe last November.  I've been in contact with them off and on since then.  I didn't always get an immediate response (in some cases it took a few days), but I always received a reply. The communications were always cordial and thoughtfully composed.  When I called the factory, the ladies in customer service were phenomenal.  They're busy.  I had to hold a few times, but they walked me through all my questions, went over my travel options to reach the factory (plane, ferry, car), and provided other helpful information.  While in transit to Victoria, I was severely delayed.  I wasn't sure I would make it in time.  Morgan kept in contact with me and stayed late to make sure I had a chance to get fitted for my boot order.  My overall experience is that Viberg has provided me with outstanding customer service.

post #1113 of 7394

From the sample sale, Viberg Short Shift, 110 Last. Video featuring fit/wear.

 


 

post #1114 of 7394
Quote:
Originally Posted by jepanic View Post

From the sample sale, Viberg Short Shift, 110 Last. Video featuring fit/wear.

 


 

Very nice - thanks again!

post #1115 of 7394
Quote:
Originally Posted by PhiPsi32 View Post

     If we're talking about our experiences, I will say that all of my contacts with Viberg have been very positive (Brett Viberg, Guy, Morgan, factory staff).  I first contacted Viberg, oh, maybe last November.  I've been in contact with them off and on since then.  I didn't always get an immediate response (in some cases it took a few days), but I always received a reply. The communications were always cordial and thoughtfully composed.  When I called the factory, the ladies in customer service were phenomenal.  They're busy.  I had to hold a few times, but they walked me through all my questions, went over my travel options to reach the factory (plane, ferry, car), and provided other helpful information.  While in transit to Victoria, I was severely delayed.  I wasn't sure I would make it in time.  Morgan kept in contact with me and stayed late to make sure I had a chance to get fitted for my boot order.  My overall experience is that Viberg has provided me with outstanding customer service.


I agree, all my experience has been positive.

post #1116 of 7394
Quote:
Originally Posted by linafelt View Post

 

1950 horsehide service boots, 310 last, with added Vibram topsole:

 

 

 

Wow!  I LOVE those boots.  Now I have to talk the wife into letting me invest in them.

post #1117 of 7394

2 more pictures of the boots I received

 

post #1118 of 7394
Quote:
Originally Posted by likk View Post

2 more pictures of the boots I received





Great looking books. Nice pick-up.
post #1119 of 7394
Quote:
Originally Posted by LgFriess View Post

 

Wow!  I LOVE those boots.  Now I have to talk the wife into letting me invest in them.

 

What size are you?  It's possible that I might be selling these...  They are absolutely great boots, but just a little too big on me I think.  They are UK 10D.

post #1120 of 7394
These just came in and they look so much better in person than the photos I was drooling over.

post #1121 of 7394
Quote:
Originally Posted by silverwarebandit View Post

These just came in and they look so much better in person than the photos I was drooling over.


Really nice! What color rough-out is that?

post #1122 of 7394
Quote:
Originally Posted by seer View Post


Really nice! What color rough-out is that?

These are the "Mocha Oil Tan" and currently eating up my ankles.
post #1123 of 7394
Quote:
Originally Posted by silverwarebandit View Post


These are the "Mocha Oil Tan" and currently eating up my ankles.

Much more burgundy than I would have expected out of the mocha rough-out

post #1124 of 7394
Quote:
Originally Posted by silverwarebandit View Post


These are the "Mocha Oil Tan" and currently eating up my ankles.

Really? Hard time breaking in?

post #1125 of 7394

Where can you find these sample sales? 

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