Originally Posted by thisisme
bump.. would you go with these guys to alterations or stick with inhouse and if something goes awry they'll replace/fix/whatever it
If you buy something at Harry Rosen or Holt Renfrew, you'd probably be best advised to use their tailoring services, which, except for extensive alterations, should be free. Interestingly, these stores and others like them often use outside tailors like those I've mentioned in an earlier post to do their alterations work. A sales person may do the fitting and measuring, and then the garment is often sent out to some independent tailor. This practice may produce a less successful result in the end than having the actual tailor do the fitting and measuring, but if it's just trouser-cuffing or sleeve shortening, going with the in-house service may be fine.
On the other hand, if you need really extensive alteration work on a new garment purchased from one of the big menswear stores, you might think about going to an established tailor, rather than relying on the in-house service, since such alterations would undoubtedly carry a charge from the store over and above the cost of the garment. In this case, finding a tailor who makes bespoke (or, in Vancouver, more likely made-to-measure) suits, jackets, and trousers is probably your best bet. They will take measurements themselves, thus not having to translate measurements taken by a sales person (many of whom are close to hopeless in this area), and will work on the fit with you until it's right. The two tailoring companies I noted above are, in my experience, capable of doing this to an acceptable level of quality.