so i've been waiting since april 1st for a refund from an order that didn't even ship (last stocked item was damaged). it's been over a month. is that normal?
We are very very sorry for this delay, this ussualy dont happen.
We are having some troubles with our Paypal account and we have to refund you using Paypal because was your payment method.
We are working hard to resolve the problem in the next few days.
Dont worry you are not forgeted by us. IÂ´ll get in touch with you as soon as i can.
Thank you so much for your patience.