Originally Posted by Harrydog
EG is in my dog house at present. Four e-mails went unanswerered during the recent winter sale. I sent repeated requests for the stock list, which in the past they sent out the day the sale started.
Nothing. Not a single response.
Really a crappy way to do business.
As for the G&G at Bespoke -the basic price is 670.00 pnds with trees(and shipping is free on MTO) and you are looking at about $1,100.00 price point. Excellent value
EG's service is getting worst. Ordered a pair of Oundle back last June, sent three emails regarding it's status in December none were return. A phone call to the London store and then I was told a delivery van with 45 pairs of EGs shoes were stolen including mine. I told them a reply email would have been nice.
They promise they will re-make my shoes promptly but not keeping my hopes up too high.
I have been a customer for 10 years and have a quite few pair of EG but going try out other makers like AS or G&G.