Originally Posted by troysparty
I put in my first Jantzen order in July. He charged my CC in early August. I have not seen the shirt yet. He is not responding to my emails (based on comments in ths forum, I'm not surprise). If I don't hear anything from him this week, I'm going to file a complaint with my CC company. I've always heard Jantzen has poor customer service, but, it was worth doing business with him due to the value of his product. However, if he is going to start ripping off customers, we should spread the message "LET THE BUYER BEWARE".
I think a more likely scenario is that the item is lost somewhere in the mail as opposed to Ricky ripping you off. Indeed, I've seen more posts from people that have received shirts that Ricky didn't charge for. However, if it was mailed in early August, you should have received it by now. I've certainly had more problems with USPS than with Ricky. Recently, I had 3 separate items purchased on ebay sent USPS that the post office showed as "delivered" and they didn't show up until 2 weeks later. Ricky sends stuff out regular mail and there is no tracking it. I also understand that Ricky doesn't post charges until he mails, but I have no way of actually confirming that. Also, you don't have much time to dispute the charges -- only 60 days. If you're going to dispute the charges, you need to do it soon. FWIW, my last shirt was charged on 28 August and I didn't receive it until last week.