Originally Posted by Rambo
How'd you swing that?
I read elsewhere that someone was able to get a replacement for 35 bucks, so I decided to go to the store and see what I could do. The technician really knew what he was doing and tried hard to fix the phone. It just wouldn't work reliably and the technician did try to get me to get a new phone, but I told him I really wanted a WebOS phone and that I had 4 Touchstones (which is true). They didn't have in stock, so I asked could he order one? He was ever so slightly reluctant, and said he wouldn't be able to get one until Monday. I said Monday is fine. So he ordered one. Came back and said it would be 35 bucks. I said, that's fine. Paid for it and that's it. So, it's really nothing special. Back in like February when I lost my phone, I bought another on ebay. I told Sprint I lost the phone and activated my new phone at the store. At the store, it says their policy is to charge 35 bucks to repair or replace any phone. If you have insurance, you don't have to pay anything. If your phone is broken due to dropping it or getting it wet, you can't get a new one, unless you have insurance. Since my phone died without either of these, they replaced it.