I went this morning to my bank to update my address and they have made me "premium", which includes having access to the "premium banking team". I guess it's just a stupid thing to make poor souls like me feel better about themselves but I wonder if I should bring up this again? I tried to file a chargeback a while ago online but it was declined because the payment was too long ago.
This thing still hurts.
Honestly, there is no harm in trying. If I were you, I'd at least give them a call. Good Luck.