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The new official TOJ thread, 2011 - Page 2188

post #32806 of 42609
Quote:
Originally Posted by impolyt_one View Post

do you guys think we'd get this far, at this pace, and drop the quality or not know what we are doing at this point? -_- Do we even need to discuss 'quality' in this thread after this long?

I hope noone miscontrued what I discussed in my review. The jacket is great, the fit is spot on the way I want it, and Charly has been very helpful and accommodating the sizing help. The leather quality is excellent as always, and I was more or less discussing how the characteristics of it are different when compared to the navy calf and also the black lamb which many are familiar with. Different, does not be inferior.

In terms of an objective comparison in terms of construction, I appreciate Drew's comments on certain parts of the jacket which make plenty of sense such as the lapels and belts etc. There are parts of the jacket that when compared to the MDR are constructed differently, with more exposed edges such as where the lapel connects with them hem. I am only making this comparison on a like for like basis between TOJ pieces.

There is no question that TOJ has consistently improved and grown - i have the luxury of being around since the old TOJ0 varsity days and seen the evolution. Would I highly recommend the jackets despite this? Of course the answer is yes.

Good luck all.
post #32807 of 42609
tracking obtained

p.s. who's Sally?
post #32808 of 42609
Quote:
Originally Posted by artishard116 View Post

tracking obtained
Dan has made many life changes and we should support her as she lives on as Sally.

p.s. who's Sally?
post #32809 of 42609
Damn tracking went out already. I'm going into week 12 and for my wool MA-1 and was hoping it would arrive on my bday next week frown.gif. Oh well, wait continues.
post #32810 of 42609

Got tracking info today.  11 weeks from order for my 4zip MDR

post #32811 of 42609

^ 11 weeks for a leather sounds promising. maybe due to the increased production

 

also, 11 weeks into the wool MA-1, maybe next week!

post #32812 of 42609
Dont quote it just report it
post #32813 of 42609
Quote:
Originally Posted by AriGold View Post

I hope noone miscontrued what I discussed in my review. The jacket is great, the fit is spot on the way I want it, and Charly has been very helpful and accommodating the sizing help. The leather quality is excellent as always, and I was more or less discussing how the characteristics of it are different when compared to the navy calf and also the black lamb which many are familiar with. Different, does not be inferior.

In terms of an objective comparison in terms of construction, I appreciate Drew's comments on certain parts of the jacket which make plenty of sense such as the lapels and belts etc. There are parts of the jacket that when compared to the MDR are constructed differently, with more exposed edges such as where the lapel connects with them hem. I am only making this comparison on a like for like basis between TOJ pieces.

There is no question that TOJ has consistently improved and grown - i have the luxury of being around since the old TOJ0 varsity days and seen the evolution. Would I highly recommend the jackets despite this? Of course the answer is yes.

Good luck all.

I think it's in your right to question the cut edges and correlate that to being a quality issue. I think your intentions were pure, but a quick email to Charly would have probably answered that question.

You might not know it based on the way I have been ordering the past few weeks, easily dropped close to $4000 but I've had two issues with TOJ since I became a customer. One of the issues was the very first jacket I ordered. I won't mention the issues since it's not really relevant but...

Instead of taking the issue to the forums, I reached out to TOJ directly and had the issue resolve to my satisfaction. I'm a firm believer that when a customer issue arises, if resolved correctly by the company you will actually gain loyalty more so than your average customer. On the other hand, if you don't resolve it correctly you will lose them forever.

If and when I don't get a satisfactory resolution, then and only then would I take up the issue on public message boards.

Now to Drew's point, he understands that cutting corners is impossible without customers noticing. There's many Asian restaurants in Toronto that fail because they have great price points and great food, but over time they start to skimp out on quality, ingredients, while jacking the price up at the same time. Customers notice this and those restaurants tend to not last very long after that. I don't even give them the luxury of pointing these mistakes out.
post #32814 of 42609

Anyone care to post some olskool jacket fade porn in order to break up the monotony?

post #32815 of 42609
I had a dream last night that ToJ closed its doors while I was asleep. I woke up and impulsively placed another order.
post #32816 of 42609
Quote:
Originally Posted by Potsnu View Post


I think it's in your right to question the cut edges and correlate that to being a quality issue. I think your intentions were pure, but a quick email to Charly would have probably answered that question.

You might not know it based on the way I have been ordering the past few weeks, easily dropped close to $4000 but I've had two issues with TOJ since I became a customer. One of the issues was the very first jacket I ordered. I won't mention the issues since it's not really relevant but...

Instead of taking the issue to the forums, I reached out to TOJ directly and had the issue resolve to my satisfaction. I'm a firm believer that when a customer issue arises, if resolved correctly by the company you will actually gain loyalty more so than your average customer. On the other hand, if you don't resolve it correctly you will lose them forever.

If and when I don't get a satisfactory resolution, then and only then would I take up the issue on public message boards.

Now to Drew's point, he understands that cutting corners is impossible without customers noticing. There's many Asian restaurants in Toronto that fail because they have great price points and great food, but over time they start to skimp out on quality, ingredients, while jacking the price up at the same time. Customers notice this and those restaurants tend to not last very long after that. I don't even give them the luxury of pointing these mistakes out.


Also, if for a certain jacket model that you have questions about, I have found that reaching out to individual customers on SF has given me very insightful, detailed information from a consumer standpoint. If someone has posted a photo of the model you're interested in, on the gallery with similar specs you have in mind, try to private message them with the username usually given on the top of the page; not everyone who has ever purchased something from TOJ stays up to date with what is said here. I've had someone very kind, give various photos of the same jacket they only posted one picture of on the gallery, and answered other questions I had in mind.  

post #32817 of 42609

Sometimes this thread reaches Uncle/nephew levels of creepy

post #32818 of 42609
Quote:
Originally Posted by Distorbiant View Post

Sometimes this thread reaches Uncle/nephew levels of creepy

 

I love all my nephews. And I love all my uncles. You all know who you are.

post #32819 of 42609
Daypack fitpic in WAYWT thread
post #32820 of 42609

Yeah today was the first decent day to be able to wear a backpack without worrying about a sweatyback. Great fit dude

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