That's so disappointing! It's anyones guess what is happening with the business at the moment. I know alot of my Australian friends were concerned a few years ago when the business sold, and have seen the little (and big) changes happening, all-the-while having faith the product will still(and always) be hand made in Australia to a high quality.
There has been a website and branding update everyone will have noticed, as their brand plan, presumably, starts to kick in. The increase in price of the Signature Craftsman (by 30% - a figure not really justifiable with the usual economic and exchange rate excuses) is disappointing given there is no additional value in those boots (watch-guys would notice wristwatches sometimes getting priced differently, with extras like straps/tools are included to 'validate' a price increase). Seemingly nothing additional is included with the Signature Craftsman despite the hefty $ increase.
I'll try and visit my local RM Williams shop in the next week or so, and see if they know of any changes to MTO policy. Perhaps it's RM looking to only offer MTO themselves and not through the resellers?? I hope they don't start to brand MTO as some sort of high end 'bespoke' option, instead of what it should be - simply guys and girls having access to boots that FIT. The other thing I'll check is there instore fabric swatch booklet - that should give some indication of changes in MTO options also.
I'll let you know.