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Good tailor in Vancouver? - Page 25

post #361 of 508
Some of the buttonholes on my shirt are starting to unravel, anyone else have this problem before? Wondering if anyone knows a place that can lock it down and redo the undone parts of the buttonhole. Went to a couple of places, one suggested hand sewing with a buttonhole stitch while another suggested machine sewing to try and somewhat match the current zigzag stitch. Would've gone to Oakridge Tailors but they're going away for a couple of weeks and I don't want to wait that long. TIA
post #362 of 508

Would love to hear some more about Vancouver Custom Suits. Anyone have experience with them?
 

post #363 of 508

Has anyone had a bespoke suit or jacket done by Oakridge Tailors or another local Lower Mainland tailor?  I am wondering about the cost to have one done, and what level of quality to expect.  

post #364 of 508
Quote:
Originally Posted by SpiffEngineer View Post

Has anyone had a bespoke suit or jacket done by Oakridge Tailors or another local Lower Mainland tailor?  I am wondering about the cost to have one done, and what level of quality to expect.  


Haven't had one made so no idea on quality, but I checked with Oakridge last time I was in there and they gave me a very ballpark figure of $2k for a two piece. It's to be expected that they wouldn't be able to compete on price with the HK tailors just because of the higher labor costs and smaller market here. (My HK tailor charges around $600-$800 for a two piece).

post #365 of 508
Omg. Going though hell with them right now. 3 of us ordered suits for a wedding. Puchaced the suits end of april and they still have not arrived. We were told 2 months. There has been no followup by Vancouver Custom Suits. So far they have fallen short of all thier promises. Horrible business practices.
post #366 of 508

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Edited by hawkeye10 - 7/17/12 at 10:53am
post #367 of 508

I am also going through the same issue with Vancouver Custom Suits.  I ordered two suits and shirts in the beginning of May, and they also told me 2 months.  Obviously the wedding has come and gone, and the new girl "Lisa" told me prior that she was sending emails every day to the tailor to see if they could be shipped, but she had not been able to speak to them.  Further phone calls have only met with an automated message saying they are not able to respond to phone or email, and further dates in July were advised.  I have called today, after being advised July 17th was the next day they would be back, and the phone now appears to be disconnected.  Apparently they have run away with the money...

post #368 of 508
I'm also going through the a similar situation except my fiancée managed to get ahold of the lady and demand the suit. She agreed and we were directed to meet her at their new store front location on Davie and Burrard where she was getting out of a taxi with suits in hand. I tried on my suit and the fit was all wrong, she said she would make the nesisary adjustments and call me in a week when it came back in. But I noticed she never wrote down anything or even measured the adjustments to be made and now it seems like their phones are disconnected both here in Vancouver and at Toronto custom suits aswell. I have contact Groupon about this and they are investigating it. If you bought a Groupon I would do the same. I should of took my suit and ran that day!!!!!
post #369 of 508

Incredible. I too have attempted to phone Vancouver Custom Suits (604-600-7073), just moments ago, and I can confirm that their line is disconnected. I have asked for a full refund -- which I sternly believe is the only fair course of action at this point -- and am waiting to hear from Vancouver Custom Suits. I have also contacted Groupon. They are now trying to reach Vancouver Custom Suits themselves.

 

If you are a customer of Vancouver Custom Suits and experiencing the same problems, I would encourage you to voice your grievances with Vancouver Custom Suits directly, in this forum, or through these outlets:

 

Yelp.ca

Google+

Groupon Customer Support

post #370 of 508
Quote:
Originally Posted by TonyW View Post

I'm also going through the a similar situation except my fiancée managed to get ahold of the lady and demand the suit. She agreed and we were directed to meet her at their new store front location on Davie and Burrard where she was getting out of a taxi with suits in hand. I tried on my suit and the fit was all wrong, she said she would make the nesisary adjustments and call me in a week when it came back in. But I noticed she never wrote down anything or even measured the adjustments to be made and now it seems like their phones are disconnected both here in Vancouver and at Toronto custom suits aswell. I have contact Groupon about this and they are investigating it. If you bought a Groupon I would do the same. I should of took my suit and ran that day!!!!!

 

Is there a chance that the suit in question -- the suit that "she was getting out of a taxi with" -- wasn't even yours? You say the fit was all wrong, that she never wrote anything, or took any measurements. It sounds like she duped you.

post #371 of 508

I too have been had by Vancouver Custom Suits. They told me to meet them to pick my suit up on July 11th and sent me to someone elses store at Davie and Burrard, which was closed. When I called, I got their voicemail about returning July 17th. They're obvioulsy gone now, same with Toronto. I've made a complaint to Groupon as well. We should all keep in touch and see where we get.

post #372 of 508
I don't doubt this is a scam, but how likely is it that so many people registered simply to complain about Vancouver Custom Tailors? We get it, they're scumbags; don't discredit yourself by spamming the site.
post #373 of 508

A little more info:

 

the store i was sent to at 1232 Burrard is now called Kelsall Suits...the owner of Toronto Custom Suits name is John Kelsall (according to linkedin). Connection is a little obvious here.

 

New website (in progress) http://kelsall.designers99.com/index.php

 

A few tweets:

 

Kelsall Vancouver@kelsallvan

Kelsall Suits Vancouver is officially open for business tomorrow! 9am-7pm...come see us! 1232 Burrard

 

Kelsall Vancouver@kelsallvan

Check out our new location - 1232 Burrard @ Davie Street in Vancouver. Grand Opening this weekend! Friday-Sunday, 9am-10pm. See you there!

 

Kelsall Vancouver@kelsallvan

it's happy hour! free custom shirt with any purchase...come check us out. 1232 Burrard St at Davie! 4-7pm

post #374 of 508

I think we're all trying to figure out where a few hundred dollars went. Relax. I can't imagine this is impacting your life that much .

post #375 of 508

Nothing yet from Vancouver Custom Suits. Calling (604) 600-7073 now gets you a ring tone and a voicemail message that says they are "closed for business". Has anyone tried visiting Kelsall Suits at 1232 Burrard St.? Is this location a store front? Or it is an office-type set-up, like their previous location in Yaletown?

 

Thanks for staying in touch, guys. Please keep everyone in the loop.

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