Originally Posted by GlenCoe
could someone explain how does this actually work?
Sure! Paypal is pretty much the most exploitable means of online money transfer on the Internet, so that's why it's really important to buy and sell to people that you trust and have good feedback. If not, you can easily get scammed because the Paypal system works against Sufu/Styleforum for two reasons: 1) Paypal is now partnered with eBay, any transactions of disputes outside of eBay are at you own risk, and won't be investigated. So if you buy a pair of APC Jeans from me, and I send you a pair of Levis from Macys, guess what? Paypal won't care, because you acted privately instead of using eBay. The only thing Paypal cares about is if you received the item, which is number two. You are only covered by PayPal in terms of items being different than advertised (example above) through eBay, not Styleforum. 2) Paypal only cares if you received or shipped the item, and provided a tracking number. The only proof Paypal takes that you shipped an item is a tracking number. If you don't have one, you don't have a case. Here's an overly easy example of how to get scammed: -Elnatural buys a pair of jeans from Bobby. -Elnatural sends $100 via Paypal. -Bobby ships Elnatural the jeans, provides no tracking number. -Elnatural receives the jeans, but files a paypal dispute, claims he never received them. -Paypal's system checks, sees there's no tracking number submitted, automatically Elnatural is declared the dispute winner. Bobby is forced to refund me $100. Now had Elnatural filed a dispute, and Bobby stated, "Tracking ID is 515151981491" Paypal would of said, "It's been shipped to you, you received it, case closed." Plain and simple. So unless you provide a tracking number, you can get screwed by the system by an unlawful buyer. This is why it's VERY important to know your buyer, and trust him. Don't skip out on the $1.25 for tracking, it's not worth it. As for a chargeback, it works like this. You basically go over the head of Paypal, and contact your bank, say you wish to chargeback the charge via Paypal, and they will do so. I've only done this once and my experience was pretty easy. I contacted my bank, said I was scammed online and PayPal failed to acknowledge this-- My bank immediately issued a chargeback to PayPal. PayPal immediately contacted the person I purchased an item from (who was a scammer), and forced him to refund me. It's hard to explain in an analogy, but you basically force Paypal into returning your money. PayPal I guess doesn't have any control over your bank account and can't fight a chargeback. So you're automatically entitled to your money back through your bank. (Note: This only works with a credit card, not debits) I'm not posting this to encourage scammers, though I suppose someone could learn how to scam from this, but it's more of a warning to get a tracking number, and to know your buyer.