Originally Posted by esquire.
I've downloaded AVG, Spybot's Seach and Destroy, and Adware but it still seems my computer is infected.
AVG found 4 trojans, but it couldn't heal them.
After I scan with Spybot, it finds a list of red problems and I click the icon to fix selected problems. I get a message box saying the problems were fixed. However, when I run Spybot again, it finds the same ones so I don't think its fixing them.
Do I have to manually get rid of these:
Avenue A, Inc.
They appear to be cookies, so does that mean its less serious?
"Dangerous" cookies are not that bad. What happens is when you visit a site with an ad banner, the server the image comes from puts a cookie in your computer to track your surfing habits. There's not really much exposure from them, so I wouldn't worry too much.
The trojans might be something more important. If you care, you'd be best off either hiring someone to clean it up for you or if you want to do it yourself, get Hijackthis (free) and go to the tomcoyote forums and go through the procedure they'll explain to fix it. Basically, run the program, post the log, go through some various hoops, and you're clean.