Sandy Dumont, an image consultant from Norfolk, Va., believes the biggest challenge in overhauling an office worker's wardrobe is avoiding hurt feelings. Her suggestion: Hire a professional image consultant. She was brought in to help a female employee at Rolex who was offending an executive with her "klutzy" footwear -- which turned out to be orthopedic shoes
. ("She had a slightly deformed foot," says Dumont.) Fearing that a confrontation would offend the woman, Dumont led her on a guided shoe-shopping spree on the company's dime.
Orthopedic shoe issue aside, there's a world of difference between an office with a dress code, and an office where management hires a consultant to dress an employee who wears "klutzy" shoes.