Update: Took the jacket to Nick at Oak Street (along with some trousers from the recent B&S Mabitex bonanza) to get his opinion and to see if he might be able to salvage it and make it look passable. He politely declined the work as well as shared some less-than-polite thoughts about whoever it was that mangled it: "Was this done by a blind person?" "They never should have done this. They didn't know what they were doing." "It's a beautiful coat, but these are wrecked, it's done." His final advice: "Keep the buttons buttoned, and don't look at it." His opinion was that it was done so poorly, everything from the cut in the fabric, which pulled and tore, to the stitching that there was no saving it. Anything anybody tried to do would likely just fray the fabric and look even worse. So, I'm going to take his advice, and hopefully those of you that live in Chicago will think twice about taking anything to Tailor's Touch. I'll be using Nick from now on. And the best part? His buttonholes are cheaper than they were down the street.