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Corter Leather Goods - Official Thread - Page 15

post #211 of 217

Ordered a standard utility belt the first week on March 7, paid via PayPal

 

Heard nothing for 4 weeks.

 

Emailed the guy, heard nothing. I opened a PayPal dispute, which was never addressed.

 

Emailed again five days later, and got a brief response that the materials had just come in for the belt and would be made shipped in a few days.

 

The belt was shipped on April 18th.

post #212 of 217

My Summer 2014 grab bag just arrived:

 

iPhone 5 Sleeve (Blood Red)

Standard Card Sleeve (Blood Red)

Brass Bottlehook

Belt Look Key Ring (Natural)

 

They all look sharp but I am looking to trade any of these items for just about anything else, especially a bifold or cardholder.

 

post #213 of 217

Corter is such a joke. Don't waste your time.

 

I sent an email in June asking for a replacement bottlehook after my "high quality" steel one broke. I received a response saying that he would send send one out right away after I sent him a picture of the broken one.

 

I have yet to see a replacement bottlehook 3.5 months later. 

post #214 of 217

Tanner, on the other hand, is great! They replaced my belt buckle and covered shipping both ways. 

post #215 of 217
Quote:
Originally Posted by santacruzpwom View Post

Corter is such a joke. Don't waste your time.

I sent an email in June asking for a replacement bottlehook after my "high quality" steel one broke. I received a response saying that he would send send one out right away after I sent him a picture of the broken one.

I have yet to see a replacement bottlehook 3.5 months later. 

same exact thing happened to me.
It snapped, he asked for a photo, i sent it.
A month later i asked where it was and was told "i'm so busy, after the holidays"

that was last xmas.

I don't care how great (or in this case, shoddy) your product is, if you have poor customer service you won't last.
post #216 of 217

Seems things aren't great in the Corter thread. I have experienced some similar customer service issues the past two times I have ordered and I will likely not purchase again from him. I recently bought a winter 2014 grab bag so we'll see what kind of stuff arrives with that.

 

I think Ashland and Tanner Goods will be getting my business from now on.

post #217 of 217
Quote:
Originally Posted by Burzan View Post
 

Seems things aren't great in the Corter thread. I have experienced some similar customer service issues the past two times I have ordered and I will likely not purchase again from him. I recently bought a winter 2014 grab bag so we'll see what kind of stuff arrives with that.

 

I think Ashland and Tanner Goods will be getting my business from now on.

I purchased a corter belt not to long ago during one of his sales.  I have to say it took exactly the amount of time he told me it would and communication via email was fine.  The belt quality i have to say is pretty amazing.  i didn't expect the leather to be so thick.  Can't wait for this belt to break in nicely.  

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