Originally Posted by stevent
Yeah I bought two since I finally didn't miss out and not a single item I liked
And what bugs me is that he'll reply on instagram quick but emails don't go answered ever. And he'll post his expeditions for the day, which half the time seems to be all he is doing
Two years ago it was ok, quick communication and shipping but now it's pretty poor.
I have a few belts that I'm happy with but not sure I'd order direct in future
I feel the same way.
I totally appreciate that it's a one man operation, he's doing his thing, etc.
Still, when I first emailed him about my broken keyhook he didn't respond. Followed up a week later, having ordered two grab bags at that point, with the suggestion that he just ship my replacement along with my grab bags, and was told "replacements are processed separately".
But isn't Corter Leather just one dude making shit and then mailing it out?
So the same dude who filled my grab bags with two key hooks is sending me another replacement key hook. At a later date. And in a separate package.
I'm all for small biz owners thriving, but "artisanal leather goods" is a pretty saturated market at the moment. Plenty of other options out there.