I've also heard that. I wish they put the last number with the model number on the boot shaft or committed to model numbers referring to specific last and sizing combinations. It's seems a bit useless to have a model number that can denote multiple last and sizing possibilities.
That being said, I'm much happier with my Tricker's experiences than Alden experiences and have almost finished selling all of my Aldens as a result of longtime frustration with at least one aspect of each boot. I've reached the point where I cannot philosophically settle with anything less than a perfectly comfortable, supportive, and durable garment any longer. Less should be more
What has been your issue with Alden? Quality control, customer service, or both?