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RANCOURT & Co. Shoes - Made in Maine - Page 200

post #2986 of 5165
Quote:
Originally Posted by crosswound View Post

still can't believe tifosi is still on rancourt when he should be after that cigar/ravello!!! bigstar[1].gif
If there was some cigar/ravello to be had Id be all over it, crosswound!!
post #2987 of 5165

I've just noticed that in my custom order (size 9.5EE), there's a rather strange note in the details on my order.  Specifically, under "options" it has:

 

Quote:
size: 9.5
size_9.5_widths: EE
size_10_widths: EE

 

 

Is this happening to anyone else?

post #2988 of 5165
gents are rancourts available in the uk... i have searched and couldnt find anything.....thanks
post #2989 of 5165
Quote:
Originally Posted by REDMOND View Post

gents are rancourts available in the uk... i have searched and couldnt find anything.....thanks

I could definately get a pair out to you but I have no idea of stockists in the UK. are there any club monaco stores out there? I know they do some work with rancourt but I dont know if they reach past North America
post #2990 of 5165
these are what i want but by them time the tax is added its more then i would be happy paying.. great looking shoe best i have seen for a long time
http://www.rancourtandcompany.com/men-s/shell-cordovan/4-eyelet-ranger-moc-color-8-shell-cordovan.html
post #2991 of 5165
Quote:
Originally Posted by REDMOND View Post

these are what i want but by them time the tax is added its more then i would be happy paying.. great looking shoe best i have seen for a long time
http://www.rancourtandcompany.com/men-s/shell-cordovan/4-eyelet-ranger-moc-color-8-shell-cordovan.html

That's a gorgeous shoe. smile.gif Mine are currently in production!
post #2992 of 5165
Quote:
Originally Posted by REDMOND View Post

gents are rancourts available in the uk... i have searched and couldnt find anything.....thanks

 

if you can get to john simons just off baker street in london they have a couple of rancourt made / john simons branded lined loafers.

 

here are the burgundy - the sizing method i believe they use is American 8EE = UK8

post #2993 of 5165
So I got my shell beefrolls today, and I'm not particularly thrilled with what I received. Some cosmetic defects that I could overlook, but a few that I can't. Combined with the other ones, I'm gonna give them a call tomorrow to discuss this pair. Note that some of the dots you see are because my camera phone has dirt on the lens. Other dots are actually there on the shell but those aren't a concern. That's what natural shell looks like, not even a factor. There are also a lot of minor scratches, but again I don't mind, I'll be beating up my shoes anyway.







The big issue is there is some kind of plastic layer they put in between some of the pieces of leather. It's sticking out all over the place, including right inside the penny slot, and out from under the saddle. This is the one that makes the shoes have to go back, if it were just on the heel, or under the sides of the saddle I'd be fine, but right in the middle of the saddle isn't going to work.

Next is a giant abrasion on the side of the shoe, basically taking off the entire top layer of the shell. It's in the fourth picture, you can see a long discoloration, it's obvious on the shoe and notably thinner than the rest of the shoe. With a lot of wear I wouldn't mind doing this to my own pair of shoes, scuffing it up, but to have a giant abrasion right from the start is not wonderful.

There's some sloppy pinking in one place, but I don't really mind that. You can see that in the last pic. And in the third pic, some sloppy stitching (toward the top of the heel) has the stitch maybe a tenth of a millimeter from the edge of the leather, so much so you can see where it goes into the other piece and I'm fairly confident it will eventually rip right through the holes.

And a detail I just don't love is that the heel stitching doesn't match the toe stitching. One is a natural, unwaxed, thread, the other is a yellowish plasticky thread. It's not as obvious in my pictures, but again, very obvious in person. Anyone with beefrolls, can you confirm if that's how yours are, or did they just not notice they mismatched these on mine? Especially anyone with shell beefrolls (FrankCowperwood perhaps?) This might be just how it is for strength, but I wish the heel matched then, and their online pictures have matching thread.

Anyway, so these aren't even close to first quality shoes, even taking into consideration the imperfections inherent in hand made shoes. Hopefully this will get ironed out (unfortunately, probably with no more time to wear loafers this year, but I'll keep them for next year).
Edited by wdahab - 9/9/13 at 3:47pm
post #2994 of 5165
Should We guess the issues on the saddle had to do with perhaps removing a box saddle and replacing with non-box? The threading in the last pic is perhaps a clue that it was resewn. Also, it looks like bad threading and not just pinking. Maybe it's the picture.

I can't see the damage on the fourth pic, but what you describe is not what I'd expect from a $600 shoe. Ever.

I looked at my cxl beef rolls, the threads match, for whatever that is worth.
post #2995 of 5165
I would say that's a good likelihood, except for the fact that it's poking out at the heel too. That shouldn't have been resewn for the saddle. Not to mention, there is machine stitching on top of the handstitching on the heel, on top of the plasticky piece. But still, I'd say it's a decent likelihood.

The discoloration is more apparent in person, it's that tan-ish slant that goes for 2 inches underneath the handstitching. it feels very, very thin in person right there. And yeah, the stitching by the bad pinking is sloppy too. But that's one of those hand-made irregularities that I'd really over look, especially because the shoes were $460 with the recent promotion. Not the others.
post #2996 of 5165
That all sounds very odd and very disappointing certainly. Wearing my shell beefrolls now and as far as I can tell at this point the heel and toe hand stitching is the same kind of thread. I don't ever recall thinking they looked different either.
post #2997 of 5165

Katie: "Hey Mike, this guy is insisting on a discount"

 

Mike: "Give him 20% off and tell the boys in the back to make this pair extra sloppy to Alden standards"

 

:stirpot:

post #2998 of 5165
Thanks for checking that FrankCowperwood (oddity of message boards, because you PM'd me a couple weeks ago, and signed it with your name, I know your name isn't Frank... but impolite to use your actual name, right?).

I'm disappointed, but not upset. I'm fully confident that Rancourt will make it right. Hell, if they took Bakes boots back, what, 2 or 3 times to nail them, they'll take one look at these and get 'em right. I mean, I think we all know that Rancourt makes great shoes and has wonderful (if sometimes delayed) customer service. I just want them to make them from scratch, because I really don't want to get a pair of shoes that have already been resoled and so have a line of holes around the bottom.

I wonder if they read these boards, in which case I'm sure Katie has already gotten a heads up that "that guy with the loafers is gonna be calling you again in the morning." She sure seemed to have a notion I'd be reaching out to her about that box stitch after I posted to the boards and got back to me instantly. smile.gif If so, sorry Katie!
post #2999 of 5165

They only got my boots wrong once.  I've urged them to follow this thread before, and Taryn once posted a year ago, but never again.  I assume that they didn't think it was worth it to sign up for a vendor account, which is what SF would have eventually required of them.  They seem to have a hard time keeping up with emails, let alone this thread.  However, from a strategic marketing standpoint, this thread is pure gold for them.  Raw feedback from their end user.  It literally does not get better than that for a market-driven strategy.  According to research, firms that adopt a market-driven strategy significantly out perform firms that do not.  They should hire me as a consultant.  They could pay me in shoes.

 

Additionally, I would hope that Katie isn't screwing around on StyleForum all day when still have a 'request for invoice' outstanding from 2 weeks ago!

post #3000 of 5165
Quote:
 And yeah, the stitching by the bad pinking is sloppy too. But that's one of those hand-made irregularities that I'd really over look, especially because the shoes were $460 with the recent promotion. Not the others.

 

Ah, what looked like the stitching on the iphone is actually the pinking.  But now the beefroll in picture 4 looks absolutely terrible when I zoom in.

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