It's supposed to be a $50 upcharge for MTO, and there is sometimes an upcharge for reltex soles also. It is unfortunate, but understandable. I think that the highly customized MTOs is one of their greatest value propositions, so I hope that they don't shy away from it. But, if they are staying plenty busy making shoes for BB, RL, ect, then I can understand why they might divide their attention.
Agree with you and Frank. Rancourt makes a great Boat shoe, but I would pass on it for $400.