RANCOURT & Co. Shoes - Made in Maine

Ritchee · Oct 15, 2012

K. Nights said:
I emailed rancourt customer service about a week ago and have so far received no response. Is this typical? Also, what is the consensus on the sizing chart on the website? Is it accurate?

It's faster if you call. I think it's best in the afternoon. Very pleasant people. With e-mail you could have a lot of back and forth, over the phone you can discuss what you are looking for and you get some instant feedback.

jns425 · Oct 16, 2012

Definitely wanting to pick up my first pair of Rancourts. I just really hate ordering something without trying it on first (when I can't return it). Thinking about trying to buy a pair from Brooks Brothers, but I have wide feet and I don't think they sell the wide...

Maybe I'll wait till I can take a drive to Maine and go to one of their events...

Portland Dry Goods · Oct 16, 2012

sharkminusbear said:
Are these available to buy yet? I'm really interested in picking up a pair.

yeah, email me at [email protected] and we can chat on what kind of leather / sole you want. IIRC price is about 350 but I'll doublecheck with kyle.

jns425 said:
Definitely wanting to pick up my first pair of Rancourts. I just really hate ordering something without trying it on first (when I can't return it). Thinking about trying to buy a pair from Brooks Brothers, but I have wide feet and I don't think they sell the wide...

Maybe I'll wait till I can take a drive to Maine and go to one of their events...

no need to wait for an event for made to order - we do it 24/7! the events are mostly hype building / fun, and a good excuse to touch base with Kyle on new projects, etc.

jns425 · Oct 17, 2012

Gonna place a MTO soon...planning on ordering 2 pairs of shoes...what do you guys think?

1, Beefroll penny loafers (as is on the website) in navy

+

2a. 4 eyelit ranger moc. Royal Blue. Unsure yet if I want them lined. leather outsole + heel with rubber tap. brass eyelits. grey laces

or

2b. Read boat shoe. Royal blue. Unsure yet if I want them lined. leather outsole + heel with rubber tap. brass eyelits. grey laces.

uninkco · Oct 17, 2012

2a because you have the penny for casual wear and I would prefer to have something a bit more rugged for my 2nd mto.

jns425 · Oct 17, 2012

uninkco said:
2a because you have the penny for casual wear and I would prefer to have something a bit more rugged for my 2nd mto.

That is what I was leaning towards - I'm just hoping that they can do it in royal blue. I really don't see why they couldnt though.

DC_JD · Oct 17, 2012

deveandepot1 said:
It's typical and pathetic. They shouldn't have an online store.

I think this is unfair. Rancourt has been getting a lot of attention in a hurry it seems, but that's because their work product is excellent. I imagine that business has been increasing quite a bit, and the impact of an increase in business in a small operation is more acute than when a large operation sees an uptick in orders.

Bakes11771 · Oct 18, 2012

Just got a response to an email I sent Taryn a few days ago. She mentioned that someone else is taking over Customer Service, so hopefully it will improve once that happens.

K. Nights · Oct 18, 2012

If I wear a 10.5E in sperry topsiders is it reasonable to assume that I’ll wear the same size in the beefroll loafers? I'll ask customer service for sizing advice as well but I thought I would get an opinion from here too since many of you have experience.

deveandepot1 · Oct 19, 2012

I wear an 11.5N in Sperrys and the Ranger Mocs in an 11.5B were too wide for me. I hope that helps a little.

zazaza · Oct 19, 2012

Just a heads up:
Jack Spade is running a friends and family sale with 30% off currently.
These Murphy Work boots seem to be a great deal. (although personally I'd think they'd look a lot better with a different sole)

jns425 · Oct 22, 2012

Does Chromexcel stretch a lot? In my standard shoes from Allen Edmonds I always wear EEE, but I was just reading in the Oak Street thread that most people just order the standard width in Chromexcel shoes and they mold to your foot. Is this true?

I'm heading up to Maine in a few weeks to try on and get some customs made. looking forward to it!

FrankCowperwood · Oct 22, 2012

jns425 said:
Does Chromexcel stretch a lot? In my standard shoes from Allen Edmonds I always wear EEE, but I was just reading in the Oak Street thread that most people just order the standard width in Chromexcel shoes and they mold to your foot. Is this true?

I'm heading up to Maine in a few weeks to try on and get some customs made. looking forward to it!

In my experience CXL does stretch and mold, but I'm not sure you are going to go from D to EEE. You might get a width's worth of stretch, I'd think. Is your plan to visit Rancourt HQ in Lewiston or stop by Portland Dry Goods for a fitting? Either way, sounds enjoyable.

jns425 · Oct 22, 2012

FrankCowperwood said:
In my experience CXL does stretch and mold, but I'm not sure you are going to go from D to EEE. You might get a width's worth of stretch, I'd think. Is your plan to visit Rancourt HQ in Lewiston or stop by Portland Dry Goods for a fitting? Either way, sounds enjoyable.

Going to Portland Dry Goods

jns425 · Oct 22, 2012

FrankCowperwood said:
In my experience CXL does stretch and mold, but I'm not sure you are going to go from D to EEE. You might get a width's worth of stretch, I'd think. Is your plan to visit Rancourt HQ in Lewiston or stop by Portland Dry Goods for a fitting? Either way, sounds enjoyable.

Going to Portland Dry Goods

So really I shouldn't expect it to stretch much more than your average shoe?

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