Hey all, I started selling some items on ebay recently. One of the items was a shirt. The item ended 11 days ago and I specified I wanted payment within 7 days of the end of the auction. The winning bidder for this shirt never responded to my initial email with details of payment, my payment reminder, or my follow-up email. Last night I contacted the second highest bidder, and this morning I negotiated a price. I told him I would prefer to wait until friday or saturday to ship just to make sure I gave the winning bidder enough of a chance. I sent out a warning to the high bidder telling him I was going to file a non-paying bidder report and leave negative feedback if I didn't hear from him. I guess I just figured I wouldn't get a reply back, so I told the second highest bidder he had a deal and shipped the shirt this morning. A few hours after I sent that shirt and the warning email, the high bidder sent the money to my paypal account. What should I do now? I emailed him right away telling him the shirt had already been sent. However, I sold the shirt to the 2nd highest bidder at a much lower price, plus I lost money in listing/final value fees, I lost $3 to paypal when receiving the money from the late payer, plus I will have to send $3 extra to make sure he gets the full value back in his account. Should I send the full amount back to him, or should I dock him extra money? Thanks for the help.
post #1 of 14
2/5/04 at 10:46pm