Originally Posted by jazzbutcher
6. Customers attempted to return at least 5-6 fitted, tailored and worn tuxedos (complete with accessories AND shoes) every January 2. Reason for each return: "It didn't fit"
I worked at Costco for a while, and they have the best/worst return policies, depending on whether you're the customer or employee helping them. I remember having to help one lady unload probably a dozen large rectangular folding tables that she wanted to return. I knew she had bought them for an event knowing she'd just return them, basically a free rental. So I asked her (even though I'm not the person handling the return) why she was returning them, "Oh, they were the wrong size." Hard to believe, seeing as how there is pretty much only one universal size table made, and the dimensions are printed in large numbers on the box.
I spent some time in the food court there at Costco also, same issue with bogus returns we had to honor. Some of my favorites:
- Customers ordering their entire meal plus ice cream at the same time, then asking for a new ice cream because theirs melted by the time they got to it
- Food dropped on the floor long after they picked it up
- Lady pulling out 2" stub of a churro out of her puse claiming she bought it a day or two before and wanted a refund
- Guy calling in to say they took a pizza home and it made them sick, so they stopped eating it and put it in the fridge. His son then ate some of it and also got sick, so there's no evidence of the pizza, and they didn't have a receipt. (if it made them sick, why did they keep it and let their son eat it?)
Some other conversational gems from the food court:
Me and mexican kid-
kid: Can I have squirrel?
me: A what?
kid: A squirrel
me: A squirrel?
me: I'm sorry, we don't sell squirrel
kid: (not sure what to say, looking around)
me: (ready to stop giving him a hard time) Oh, you mean a swirl sundae
Middle eastern man, while doing a bj-like motion to his mouth: "Do you have thing to........... suck?"
"You mean a straw?"
Then there's the constantly having to deal with mexican women (not being racist, since 100% of the people that do this are mexican women) who pay with the largest bill they have on them, regardless of the total, since they can't process the math needed to figure out which bill to use (again, not being demeaning, since these are generally non-citizens who didn't go to school here and they only carry large bills since they have no bank accounts). There were many times where I would just reach over the counter when they did this and pull the right bill out of their hand or wallet, in a slow "I'm helping you out here" manner of course. No need to pay for two $1.50 hot dogs with a $100 bill if you have a 10 on you.