Who were some of your worst, rudest, and/or most ignorant customers?

Originally Posted by viator

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From the way you wrote this, it appears that you and he both knew exactly what he was looking for, and that you needlessly tormented him for his inability to use the terminology you prefer.

+1

Originally Posted by Fuuma

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You're a douchebag. Not as much as douchebag as suitmyself who is a *************.

Originally Posted by viator

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From the way you wrote this, it appears that you and he both knew exactly what he was looking for, and that you needlessly tormented him for his inability to use the terminology you prefer.




Agreed.

Originally Posted by KingOfTheForum

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Customer walks into the store. He looks startled when I say hello to him. I ask him what brings him in. He stumbles over his words and then walks over to a random shelf. "Yeah. Vitamin E," he says. He grabs the least expensive bottle of Vitamin E and walks to the counter.

I scan the bottle and tell him what the total is (about $3.50). He reaches into his pocket, pulls out a few bills and hands me a $100 bill (I see a five in his hand). I take the bill and rub it between my fingers. I start to raise it to the light to check for authenticity.

Before I can get the bill up to chest-level, he interjects, "Oh. It's real." With the bill now up to the light, I say, "No it's not."

Him: Huh? What are you talking about? It is.
Me: No, it's not. I can see the Lincoln face inside, and the watermark says "five dollars"
Him: What!? Let me see.
Me: Alright (I grab a black marker and write, "THIS IS FAKE" across the bottom and top of the bill)
Him: What are you doing man? That's my money

I hand him the bill, but he attempts to snatch it and tears it in half. We're both holding a piece.

Him: Man! You just ripped my money
Me: No. You ripped it. It's not worth any less now
Him: (Holding the bill up) "I can't see a Lincoln face inside. What are you talking about!?
Me: Yes you can. Besides, this is a really bad counterfeit. Whoever made it is a complete idiot. The paper wasn't even lined up properly at the bottom....a COMPLETE idiot (laughing).

I tear up the piece of the bill that I have. He demands that I give it to him, so I drop the shreds on the counter in front of him.

Him: So, you're going to tear up my money like that?
Me: (still laughing and ignoring him)
Him: Man, I want my money. It wasn't fake.
Me: (agitated) It was fake. You know it and I know it. You thought that you could come in, buy something cheap and get $90 worth of change. Get out of the store
Him: I'm getting my money back (storming off)
Me: I'm off at 6:30. Feel free to come and get it.

Do you work for the Secret Service? Why are you tearing his stuff?

^^^Yeah, why not simply call the police?

For those who can give 45 seconds to enjoy the building tension:
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For those who just want the punch line:
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Originally Posted by SuitMyself

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He didn't come back the next day to say the shirt and tie didn't look good on him.



16.) A mid 40s guy came into the store. He told me he just came from Sears and said he wanted--and I quote--"a button-down shirt."

"I'm sorry, sir. We don't have any button-down collars right now."

"What do you mean?"

"We don't have any button-down collar shirts at the moment."

"No, no. I need a button shirt."

"What do you mean, a 'button shirt'? Do you mean a shirt with a button-down collar?"

"I mean I need a button shirt!"

"We don't have any button-down collars right now."

Buddy was getting agitated at this point.

"LOOK, I JUST NEED A BUTTON SHIRT! DON'T YOU KNOW WHAT THAT IS? THE PEOPLE AT SEARS KNOW WHAT A BUTTON SHIRT IS! THEY HAVE BUTTON SHIRTS THERE! WHY DON'T YOU UNDERSTAND WHAT A BUTTON SHIRT IS?!"

"All shirts have buttons, sir. Do you mean you just want a shirt that has buttons down the front of it as compared to a shirt that doesn't have buttons going down the front, or do you mean you want a shirt that has buttons on the collar points?"

"JESUS CHRIST! I JUST WANT A ******* BUTTON SHIRT! **** THIS! JESUS! I'M GOING BACK TO SEARS! I CAN'T BELIEVE YOU PEOPLE! JESUS!"

Stupid moron.

What the **** is wrong with you? You obviously know what the guy means. So what if he doesn't know the correct terminology? Stop being a huge condescending dick and help the poor guy. And who are you to be a condescending dick to anyone? You sell clothes for a living. Do your ******* job and sell the goddamn clothes.

the vortex keeps swirling...

Originally Posted by EdenResident

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What the **** is wrong with you? You obviously know what the guy means. So what if he doesn't know the correct terminology? Stop being a huge condescending dick and help the poor guy. And who are you to be a condescending dick to anyone? You sell clothes for a living. Do your ******* job and sell the goddamn clothes.

First, what is so obvious about what this guy wanted? Second, the verbal exchange (as written) could not have taken more than 2 minutes (probably less) and contained nothing more than a couple of questions from SM seeking clarification. Yet, Mr. Button Shirt devolves into a frenzied state, complete with shouting expletives, in less time than it takes me to piss in the morning. Who really is the dick in this scenario? I vote for Mr. Button Shirt.

sales dude could have just pointed at some shirts. JFC

Originally Posted by SuitMyself

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Isn't it funny that no one has stepped up to the plate and answered this question? It's not easy, is it?
I would have told him that it was a very nice looking jacket that he had chosen but that maybe he should consider returning to value village and seeing if they have the same jacket or a similar one in a larger size. That's the only thing I can think of doing that wouldn't insult the man too much. On the other hand, I just wanted to mention that I have found many of these stories to be hilarious and incredibly entertaining. Thank you to all who have shared with us. -LR

Originally Posted by NukeMeSlowly

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First, what is so obvious about what this guy wanted? Second, the verbal exchange (as written) could not have taken more than 2 minutes (probably less) and contained nothing more than a couple of questions from SM seeking clarification. Yet, Mr. Button Shirt devolves into a frenzied state, complete with shouting expletives, in less time than it takes me to piss in the morning. Who really is the dick in this scenario? I vote for Mr. Button Shirt.
He wanted a "button" shirt, which obviously means a shirt with buttons on it -- a dress shirt. Notice that he didn't use the "button-down" term the second time around but this douchebag SA decided to continue to mock the poor guy for his own amusement. And no, you don't have to "shout expletives" to be a dick. Everyone can tell how big of a dick Suitmyself was acting like in this case, despite his fake polite manner. In the end, the customer lost nothing. He would just buy a shirt somewhere else and maybe tell his friends about "this douchebag SA" he met at a store so they would shop elsewhere as well. Suitmyself, and ultimately the store, lost out on a sale and maybe repeated business in the future. Tell me who won this fight. Oh and BTW, the term "button down shirt" has been used casually, though technically erroneously, to refer to dress shirt/button-up shirt for a while. See here. It's not a huge error to ridicule someone over.

Originally Posted by NukeMeSlowly

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First, what is so obvious about what this guy wanted? Second, the verbal exchange (as written) could not have taken more than 2 minutes (probably less) and contained nothing more than a couple of questions from SM seeking clarification. Yet, Mr. Button Shirt devolves into a frenzied state, complete with shouting expletives, in less time than it takes me to piss in the morning. Who really is the dick in this scenario? I vote for Mr. Button Shirt.

Um, he walked into a men's clothing store wanting a button shirt. Take him to the ******* OCBD sections and the regular formal dress shirt sections and see wtf he was talking about. No point in being a complete anal prick about it. You're just mad because you're also a dumbass.

Yeah 16 was ******* marsupialed. The rest is great though.

Originally Posted by taxgenius69

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Do you work for the Secret Service? Why are you tearing his stuff?

I shredded it because he'd already ripped it in half, and I was planning on throwing it into the trash. I suppose it's a habit. I usually tear things up before I trash them.

Originally Posted by JayJay

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^^^Yeah, why not simply call the police?

As if he would have waited for the police to arrive, lol. Besides, all that the officer would have done is come in, asked me if he threatened me and left. It's a waste of time (the officer's and mine). If the guy really believed that it was real, why didn't HE call the police? He knew that it was fake.