Originally Posted by SuitMyself
My point is this: When you start giving discounts to customers just because they ask, there's no telling where and when it will all end.
If a shirt is selling for $95, then we expect you to pay $95 for it. It's that simple.
So, please, DO NOT ask me if there's a discount on it. If there is a discount, then you really think I wouldn't have told you about it by now? If$95 is not the price as stated on the ticket, then can you tell me what the real price is? Can you?
A lot of stores do that, though. They give the sales people a certain amount of discretion, like 5 or 10% on full markup items. Now I don't ask for these discounts because in general I'm not buying it at full retail, and if I am then I don't care because I have some other need for it, but there are some stores that do. Neiman Marcus, for one, regularly discounts stuff for my friends.
And to answer your earlier question, that's why it wouldn't involve your integrity. If the store gives the SAs that flexibility, then it's more salesmanship. In your case, though, it would involve integrity because it sounds like you'd have to do something underhanded to make this happen.
And to add to the stories:
Years ago, a family friend moved to a new hospital as the assistant administrator. His manager, who was in his late 60s, promised him that he was about to retire and would hand over the reins soon, so long as he had someone of my friend's qualifications waiting in the wings.
At a review shortly after moving to the hospital, he found out that his manager was 'written up' for complaints on how poorly he dressed, given his station. My friend found out about a "going out of business" sale at a local men's store, and on the last day of the sale they made it there. My friend knew that his boss was cheap, and thought he would appreciate getting some nice men's shoes for 80+% off.
They found a pair of nice leather shoes for about 90% off. The shoes were originally over $100 (this was in the 70s), and now they were around $12. They fit perfectly. My friend watched this exchange in horror:
"Hey you...sales guy...can you give me a bigger discount on these shoes?"
"No, that's as low as I can go. They're already 90% off."
"Can I speak to the manager?"
"I am the owner of the store."
"So is this your absolute, bottom price? I'd sure hate to come in next week and see these for $8."
"Sir, we're going out of business. I laid everyone off earlier in the week, so it's just me left. In 2 hours, I'm going to be evicted from the premises. I'm going to load up all of the remaining stuff and take it to Goodwill so that I get a tax credit back. Those shoes will give me about $12 in credit, so that's why they're listed at $12."
"What Goodwill are you going to take them to?"
The owner gave him a
look, then just walked away. After a few minutes, the manager bought the shoes. And to finish the story off, he was still wearing them (resoled a few times) nearly 25 years later, when he was finally forced to retire due to a brain tumor that killed him a couple of months later.