Originally Posted by new obsession
They ask for it on the website for returning customers.
On the second order, did you provide an entirely new set of measurements, or did you reference you previous order and adjust accordingly?
As a matter of course, I never give Jantzen any measurements on follow-up orders. I provide the reference number, and the date of my most recent order (and often copy the e-mail for that prior order). I then tell Jantzen to adjust a measurement, or to make the shirt exactly those measurements but make styling changes.
By doing that, the only source for measurements they have is from my prior order. At this point, I make no size changes at all. I have received 5 different orders so far this year. The process works well.