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www.moderntailor.com Custom Tailored Clothing Official Thread - Page 4

post #46 of 3282
Quote:
Originally Posted by imwithtuxedo View Post
One more time, you are paying for a service at a certain price point. It isn't going to be perfect every time because I imagine that quality control is impossible for them to predict. This is why they allow for tolerances. You want .25" tolerance at a price point that it isn't justified by and doesn't require it to maintain a good business model.

Price point, huh?

News flash, Señor Weiner. Not everyone buys $29 shirts. MT offers hundreds of fabrics ranging from $170 to $250 (clearly a solid piece of their business model). Are you seriously going to tell me that at THAT price point you would be fine with a standard variation of more than .75 of an inch in those measurements? Bullshit.
post #47 of 3282
I received my first order from MT today. Finish was good but there were some brickbats:- 1. Collar points were shorter than was was represented on website. 2. Forearm sleeves were cut too tight 3. Shirt fit was supposed to be normal with two back pleats, the shirt received was slim fit with two back darts Will launder shirt to ascertain if there are further issues before contacting them for rectifications, if any
post #48 of 3282
Quote:
Originally Posted by NukeMeSlowly View Post
Price point, huh?

News flash, Señor Weiner. Not everyone buys $29 shirts. MT offers hundreds of fabrics ranging from $170 to $250 (clearly a solid piece of their business model). Are you seriously going to tell me that at THAT price point you would be fine with a standard variation of more than .75 of an inch in those measurements? Bullshit.

ugh. You just don't get it. Don't buy from them if you don't like it and quit arguing with ME about how THEY run their business. I wouldn't buy a $170 shirt and damn sure wouldn't buy a $250 shirt from MT. Their business model suits my shirt needs and their quality control has proven reliable to me over 6+ orders so I continue to buy from them when certain fabrics that I'm interested in go on sale. I would never risk buying a shirt from them that costs that much. You continue to seem to want MT to be something that it is not, and is not trying to be, and I am frankly sick of trying to make you understand that.


Quote:
Originally Posted by stylomilo View Post
I received my first order from MT today.
Finish was good but there were some brickbats:-
1. Collar points were shorter than was was represented on website.
2. Forearm sleeves were cut too tight
3. Shirt fit was supposed to be normal with two back pleats, the shirt received was slim fit with two back darts
Will launder shirt to ascertain if there are further issues before contacting them for rectifications, if any

#1 this is strange. Never seen that complaint. Did you double check your order to make sure that you did in fact order the collar that you thought you ordered? I order a shirt once and when it came in I kinda freaked out as it was NOT what I thought I ordered. However, it was my fault as my order clearly showed it being ordered. I proof my order sheet before I buy now.

#2 and #3. Did you input specific measurements or did you ask for their standard fit options? Curious as to how you determined that it was slim fit and not normal fit? If you input specific measurements then they make the shirt that way, if you ask for one of their fit options then there's no telling what you will get. Most people who have done the generic fit options get shirts that are more like OTR and on their next order they input specific shirt measurements.
post #49 of 3282
Have previously had no problems with their QC, but my last two orders have not been what I ordered, the 2nd to last was fixable, this last one is not. We'll see if their CS steps up to the plate, so far they have not...
post #50 of 3282
I placed my first order on a test shirt tonight. $19.95 + $10 shipping minus the $20.00 off coupon (sfmtaugust20) = $9.95. Definitely worth it. I'm going to send in a shirt of my own so I don't have to deal with measurements being off. I will post results in a couple weeks when I recieve the shirt.
post #51 of 3282
Anyone have any experience with returning shirts to Modern Tailor?

They screwed up my measurements so they said to send it back so that they can alter it. They won't cover the cost of shipping but instead will give a $10 credit for future orders, which is lousy since it costs more than $10 to ship a shirt from North America to Shanghai.
post #52 of 3282
I was recently offered the same thing for compensation on a shirt that wasn't made to my specs. It cost me around $9 to send it back using First Class Mail International from USPS.
post #53 of 3282
Quote:
Originally Posted by evilbananas View Post
I was recently offered the same thing for compensation on a shirt that wasn't made to my specs. It cost me around $9 to send it back using First Class Mail International from USPS.

Same here. Of course, that $10 ceiling eliminates any USPS option that has tracking. The only evidence you have that you shipped it is your PO receipt, so hold on to that.

It has been a week and they have not received it. I don't know how long it normally takes for airmail to get to Shanghai. I really hope it does not get lost because just mailing it back has been grief enough.
post #54 of 3282
Quote:
Originally Posted by NukeMeSlowly View Post
Same here. Of course, that $10 ceiling eliminates any USPS option that has tracking. The only evidence you have that you shipped it is your PO receipt, so hold on to that.

It has been a week and they have not received it. I don't know how long it normally takes for airmail to get to Shanghai. I really hope it does not get lost because just mailing it back has been grief enough.

USPS is 6-10 days (maybe even business days)
post #55 of 3282
Quote:
Originally Posted by Henry Boogers View Post
sfmtaugust20

I tried this but it was invalid. Is there another $20 off code floating around somewhere?
post #56 of 3282
delete for moving
post #57 of 3282
Quote:
Originally Posted by evilbananas View Post
I tried this but it was invalid. Is there another $20 off code floating around somewhere?
Invalid for which purchase? Sale items? Trial shirt? I tried the same code, and I was told that the code could only be used on non-sale items. So, it is still valid...just not on sale items.
post #58 of 3282
Quote:
Originally Posted by lim's View Post
Invalid for which purchase? Sale items? Trial shirt? I tried the same code, and I was told that the code could only be used on non-sale items. So, it is still valid...just not on sale items.

I tried it on a sale item. That clears things up.
post #59 of 3282
I used the 20 off on a trial shirt and it works. They may have realized they were giving out shirts for free and stopped it from working.
post #60 of 3282
FWIW the code worked for me.
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